Venue Manager

4 days ago

Tullamarine VIC, Australia Three Blue Ducks Full time $90,000 - $100,000 per year

Located at URBNSURF Melbourne, Three Blue Ducks brings our farm-to-table ethos, sustainable values and relaxed, quality-driven hospitality to an epic waterfront setting. Whether it's breakfast before a surf, long lunches, or sunset dinners, our Melbourne venue is all about good food, great people and genuine connection.

We're on the lookout for an experienced and hands-on Venue Manager to lead our Melbourne team. You'll oversee the entire venue - driving financial performance, team culture and operational excellence - while keeping the Ducks' spirit alive in everything you do.

About The Role:

  • Lead the day-to-day operations across FOH, kitchen and bar
  • Drive financial performance - manage P&L, budgeting, cost control, and forecasting
  • Analyse key business metrics (wages, GP, sales, waste, COGs) and implement improvements
  • Work closely with the Head Chef to ensure seamless service, menu execution and cost alignment
  • Manage and mentor the leadership team, ensuring strong communication and accountability across all departments
  • Lead recruitment, onboarding and ongoing training to build a high-performing, positive team culture
  • Maintain high standards of customer experience, presentation and brand integrity
  • Be present and hands-on during service - leading from the floor and setting the tone
  • Ensure compliance with licensing, WHS and food safety requirements
  • Act as the main point of contact for URBNSURF partnership relations and group communication

About You:

  • You've got solid experience managing a busy restaurant or high-volume café
  • You're financially astute and confident analysing reports, budgets and performance data
  • You're proactive, organised and solutions-focused with strong attention to detail
  • You work exceptionally well with chefs and have a strong understanding of kitchen operations
  • You're confident managing rosters, service flow and team performance
  • You lead with empathy, enthusiasm and accountability - no job too big or small
  • You're passionate about food, people and sustainability, and thrive in a fast-paced environment

Perks & Benefits:

  • A supportive, social and down-to-earth culture
  • Career progression and training opportunities across all Ducks venues (Byron Bay, Rosebery, Melbourne, Bellingen, Nimbo)
  • Opportunities to grow within a respected hospitality group
  • Staff discounts and tips across all venues
  • A workplace that genuinely values sustainability, quality and people
  • Paid Parental Leave

Keen to join the Ducks?

If this sounds like your kind of role, we'd love to hear from you. Apply now and tell us why you'd be a great fit.

We're an equal opportunity employer and proudly support diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

Job Type: Full-time

Pay: $90,000.00 – $100,000.00 per year

Work Location: In person

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