Client Service Officer

2 weeks ago

Oaklands Park, South Australia Demant Group Full time $40,000 - $80,000 per year

Who is Audika?

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia, Audika has over 350 clinics who provide hearing services to our valued clients.  We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

Responsibilities

We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-Ordinator supporting Audika Hearing Clinic in Marion Diagonal, Adelaide on part-time basis (2 days a week 9am - 5pm, no weekends) If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a compassionate, process oriented and purpose-driven individual whose outstanding organisational  and customer service skills will help more people get access to better hearing. 

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions. 

You'll be successful in this role if you have:

Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health

Experience working with an older demographic, preferred

Strong interpersonal communication skills and empathy for clients to support their hearing journey

Higher School Certificate (HSC) or TAFE Qualification

Computer literacy skills

What's in it for you:

Permanent Part Time role in an established global organisation

Performance incentives

Supportive hearing care team

Professional development through clear career path and professional training

MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia

Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life

Employee Assistance Program

Birthday and Christmas gifts

Our Values:

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. 

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.

#LI-ALOB #audika_Australia


  • IT Technician

    1 week ago

    Albert Park, South Australia Iron Mountain Full time $60,000 - $80,000 per year

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Heavy Duty Diesel Mechanic

    2 days ago

    Somerton Park, South Australia beBeeDiesel Full time $130,000 - $137,500

    Technical Support SpecialistWe are seeking a skilled diesel mechanic to provide technical support services for our customers.Key Responsibilities:Providing onsite technical support on heavy equipment including diagnostics, repair and maintenanceOffering exceptional customer service to clientsMaintaining a tidy work site and ensuring all paperwork is up to...

  • Cold Climate Expert

    2 days ago

    Regency Park, South Australia beBeeRefrigeration Full time $80,000 - $90,000

    Industrial Refrigeration SpecialistWe are seeking a skilled and experienced Industrial Refrigeration Specialist to join our team in Adelaide.About the RoleCarry out planned and unplanned service & maintenance on industrial refrigeration systems, ensuring optimal performance and safety.Accurately complete all required paperwork related to work performed,...

  • Low-temperature Systems Maintenance Professional

    2 days ago

    Regency Park, South Australia beBeeRefrigeration Full time $100,000 - $120,000

    Industrial Refrigeration SpecialistAt our organization, we've been enhancing building efficiency and safety since 1885.Our mission is to continuously deliver results for our partners and clients. We are seeking a motivated Refrigeration Technician to join the team in Adelaide.Key Responsibilities:Carry out planned and unplanned service & maintenance on...

  • Veterinary Director

    3 days ago

    Kensington Park, South Australia Greencross Pet Wellness Company Full time $100,000 - $120,000 per year

    Company Description Are you an experienced veterinarian with a passion for leadership? Do you dream of inspiring a dynamic team and shaping the future of a revitalized clinic? Greencross Vets Bundaberg is excited to reopen our clinic and is seeking a dedicated Veterinary Director to lead our team in providing exceptional care to the Bundaberg community.Why...

  • Senior Software Engineer – Android Kotlin

    2 days ago

    Sheidow Park, South Australia Commonwealth Bank Full time $80,000 - $150,000 per year

    You are passionate, innovative and a big thinkerWe are Australia's largest native mobile team, building apps used by millionsTogether we can impact the financial wellbeing of every customerDo work that mattersHere, you'll collaborate with the best mobile engineers in the country that emphasise open communication, quality work and a culture of excellence. And...

  • Product Delivery Leader

    3 days ago

    Kensington Park, South Australia Baker Hughes Full time $120,000 - $150,000 per year

    Are you an experienced Product Delivery professional with proven leadership experience? Would you like to work for a world-leading energy technology business?Join our Subsea Production Systems teamWe devise smarter systems to control and monitor oil and gas extraction. Innovating in the energy industry, our subsea and surface pressure capabilities are...

  • Mobile Massage Therapist

    4 days ago

    Erskine Park, New South Wales, Australia Fleet Healthcare Full time $65,000 per year

    About Us:Fleet Healthcare is a leading mobile allied health service provider delivering high-quality care across all suburbs of Sydney. We specialize in in-home healthcare services, including Remedial Massage Therapy, Physiotherapy, Occupational Therapy, Exercise Physiology, Podiatry, Chiropractic, and Dietetics.Our team of health professionals provide care...

  • Inventory Management Specialist

    3 days ago

    Erskine Park, New South Wales, Australia beBeeInventory Full time $60,000 - $80,000

    Job Title: Inventory Management SpecialistThis is a critical role in the success of our inventory management processes.Replenish stock from local and international suppliers to maintain optimal levels.Identify areas for cost savings and improved service levels through analysis and process improvements.Collaborate with supply chain partners, logistics teams,...

  • Stock Control Specialist

    2 days ago

    Erskine Park, New South Wales, Australia beBeeStockControl Full time $90,000 - $120,000

    At the forefront of inventory management, we seek a highly skilled Stock Control Specialist to oversee the replenishment of stock from local and international suppliers.Your key responsibility will be to drive efficiency and productivity in our warehouse operations. This will involve identifying opportunities for cost savings and enhanced service levels...