Full-Time People and Culture Coordinator

People and Culture Coordinator – Brisbane Airport

We're looking for an experienced human resources professional who has a passion for people and who is keen to share their knowledge of performance management and their industrial relations expertise to guide our network of managers and supervisors. This role is based at the Brisbane Airport location and is an integral member of our national People and Culture support team tasked with providing HR support services to those sites that do not have a dedicated HR professional.

You will influence and directly impact our culture through encouraging diversity and inclusion, fair and just principles of employment, and reward and recognition programmes to over 2500 staff across more than 45 sites throughout Queensland, NSW, and the Northern Territory.

This is a stellar opportunity for you to cement your skill set in all facets of employment and industrial relations in a growth organisation. Exposed to all revenue divisions across our cleaning, security, landscaping, maintenance, guest services, parklands and events contracts within the retail and commercial, and aviation and maritime sectors, this dynamic position will provide you with a genuine opportunity to progress your career.

About you:

You will have a minimum of two years' experience in a generalist position with exposure to industrial relations including award/agreement interpretation. You will be a positive and organised individual who has an eye for detail in documenting policy and procedure, managing performance management investigations ensuring natural justice applies, and making recommendations for systemic change where relevant. You will be able to demonstrate that you are a motivated self-starter with proven initiative and have a willingness to share ideas and debate issues to achieve the best results for our employees, our clients, and our company.

Minimally, you will possess

• Tertiary qualification in human resources, industrial relations, law or business -related discipline or graduate with extensive experience in the facilities management, labour hire, security or aviation/maritime security or cleaning industries
• A good understanding of Awards/Agreements and general industrial relations instruments including the fair work act, and the NES
• A full understanding of HR functions and best practices
• Excellent computer skills in Microsoft applications including Word, Excel, PowerPoint, and Visio
• Excellent verbal and written communication skills with an ability to communicate with all levels of the organisation
• Excellent organisational skills and capable of meeting deadlines with an ability to plan and prioritise own work
• Exposure to employee onboarding, time and attendance, kiosking, and payroll software – we use Kronos, ADP and MYOB

The Position

As the People and Culture Coordinator you will be responsible for:

• Guiding and monitoring supervisors and managers in relation to performance management
• Interpreting various awards and agreements, including but not limited to those based on the Security Services Industry Award, the Cleaning Services Award, the General Retail Industry Award, and the Clerks Private Sector Award
• Managing all facets of employee relations including administrative hr functions and auditing of HR activities
• Developing and maintaining a corporate program relating to HR activities including an online presence that caters to diverse groups of employees including training programmes, cultural activities, succession planning, and reward and recognition
• Contributing to and managing special projects

Why you should work with Trident:

• We are an equal opportunity employer.
• We offer competitive remuneration packages plus superannuation.
• We're committed to supporting opportunities for career progression.
• We recognise the importance of work life balance and offer flexible working arrangements and environments.
• We're all about teamwork and creating an inclusive work culture where everyone feels supported and encouraged to reach their personal goals.

About Trident Services Australia

Founded in 1996, Trident Services Australia has grown from a small, specialised guarding and patrol operative, into the well-known, trusted, professional security and cleaning services provider it is today. Trident is proudly 100 per cent privately and Australian owned, At Trident, we are driven by teamwork. We pride ourselves on our inclusive culture where we work hard to support personal growth, develop skills, and offer guidance to help individuals reach their goals. With a vastly diverse workforce, we are passionate about creating an environment that is inclusive and supportive; a place where everyone can truly be themselves.

Trident is an equal opportunity employer, and we actively encourage candidates who are Aboriginal or Torres Strait Islander, female or a member of the LGBTIQ+ community to apply.