Digital Solutions and Resources Officer

2 weeks ago

Lake Illawarra, New South Wales, Australia Big Fat Smile Full time $104,000 - $130,878 per year

Big smiles and bigger opportunities

We're Big Fat Smile. A not-for-profit that plays a pivotal role in the lives of thousands of children and families across Australia. We're early education enthusiasts, with 37+ community preschools, long day care centres, out of school hours care and vacation care, and a variety of community and inclusion programs. Each one dedicated to giving every child the best start in life. And each well-respected for the work it does.

What your work will involve

The Digital Solutions and Resources (DSR) Officer support all Big Fat Smile team members across 37+ locations in the use of ICT hardware, peripherals and software. The role also work closely with the Digital Solutions and Resources team in the adminstration, monitoring and maintenance of Big Fat Smile's infrastructure and key systems.

This is a permanent, full-time role based at our Wollongong Head Office, with hybrid working arrangements available in line with our Working From Home Policy.

A supportive and safe workplace

When the going gets tough (as it sometimes does in this sector), you will find teammates and leaders have your back. There's a real in-it-together feeling here thanks to a safe and supportive environment, and well-established policies and processes that outline exactly what's expected and needed in any situation. Everyone's in it together, making it easier for you to thrive.

What you need tosucceed

  • Cleared Valid for paid work, working with Children's Check (WWCC)
  • Current Driver's Licence
  • Experience delivering Level 1 & 2 Help Desk Support
  • 3 years of IT experience and a tertiary qualification in IT (desirable).

There are lots of reasons why a role with us is rewarding

There's a lot to smile about when you're bringing fun, laughter and play to each day. And doing work you love with people who are as invested as you. On top of this, there's so much more to smile about here. You'll find meaningful benefits that add value, choice and flexibility, such as:

  • You can save money with our Benefits platform, with meaningful discounts from over 500 retailers, including 25% off at the Iconic, 4% off every shop at Coles and Woolworths, 10% off hotels with Expedia and much, much more.
  • You'll have the financial peace of mind with 60% discount on out-of-pocket fees for any of our early learning and care and out of school hours care services
  • You will feel supported by a Total Well-being Platform that gives you access to self-assessments, articles, toolkits, podcasts, perks and savings, and other resources.
  • You'll enjoy hybrid working arrangements are available in line with our Working from Home policy

How to apply

Please send us:

  • A copy of your resume

  • A cover letter that outlines why you are a good fit for the role

Join us and you'll be smiling too, when you make more of a difference.

Safeguarding children is embedded in all we do. Through our Child Safe Framework and Values, we are committed to ensuring the safety and well-being of all children entrusted to our care.

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