Commercial Performance Specialist

Full-time, based out of our Brisbane office, with some flexibility to work from home.

Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you'll be doing

The objective of the Senior Commercial Analyst (internally known as Commercial Performance Specialist) role is to provide data-driven commercial analytics support to identify revenue opportunities and continuously refine the Commercial Strategy and Roadmap across the commercial functions to achieve the overarching revenue ambition. It includes providing proactive support to the Head of and General Manager in preparation for CEO/Board updates and management level performance tracking to generate ongoing insights. This role also plays a direct role to lead more complex and advance modelling for special projects within the Commercial Division, particularly in the Sales function.

Further responsibilities include:

• Use Microsoft Excel and Power BI to proactively interrogate and analyse data to identify trends, gaps and opportunities that help the company drive incremental revenue
• Transform analytical output into actionable insights and narratives that will improve decision making and consequently drive business performance
• Continual delivery of strong recommendations with options considered and supported by a high degree of robust analytics
• Support the commercial leadership team to identify and scope commercial opportunities in the Sales function and lead the sizing of commercial benefits and investments
• Work closely with the Sales team to execute identified commercial opportunities
• Produce routine reporting that addresses performance and key risk areas, providing clearly articulated insights and actions to be taken to address findings; automate to greatest degree possible
• Promote a data lead culture through the use of data and analytical decision making across the Commercial Division

You'll be great in this role if you…

• Tertiary qualification in a relevant field (Business, Economics, Finance, etc.)
• A background in Management Consulting or a similar commercial/analytical role (3+ years)
• Advanced Excel skills (you have built models before). Power BI skills are advantageous but not essential
• Experience in translating business questions into analysis to prove/disprove hypothesis
• Experience interrogating and analysing large bodies of data to generate actionable insights
• Experience operating with ambiguity in pursuit of an overall objective
• Ability to use data insights to generate easily interpreted, impactful Microsoft PowerPoint presentations
• Excellent communication skills, both written and oral
• Excellent stakeholder management skills

We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane's most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• 'Dress for Your Day' – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We're all individuals. And we love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We're ready to hear from you. Apply now.