Manager, Office Operations

The opportunity

Are you ready to make your mark as part of the Office Operations Manager in our Melbourne office?

Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm's day-to-day operations. Our team manages the infrastructure, systems and services —both globally and locally—relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas.

We provide PA support and manage document production, translation and travel services. Our team is responsible for our client-facing areas across the Firm, always seeking to ensure that clients and other visitors have an experience that is world-class. We also take the lead in running our day-to-day operations in the most environmentally sustainable way possible.

At White & Case, we'll support you, give you responsibility and welcome you as an integral member of our international team from day one. We foster a collegial working environment where partners are friendly and accessible, and colleagues always supportive and open to questions.

Key Responsibilities

• Premises & Lease Management: Manage office space, leases, moves, expansions, and compliance with global guidelines.
• Vendor & Landlord Relations: Act as main contact for landlords and vendors, overseeing contracts and resolving issues.
• Financial Oversight: Handle payments, budgets, spending levels, and variance analysis for all property and workplace activities.
• Facilities & Security Management: Maintain office equipment, furniture, repairs, office hardware and security systems.
• Environmental Sustainability: Ensure sustainability compliance, maintain dialogue with property management, lead initiatives, and report on emissions.
• Risk & Assurance: Maintain safety standards, oversee insurance, and manage emergency plans, business continuity and support incident response.
• Service Delivery & Team Management: Lead and manage operations staff (Practice Assistants, Guest Services, Facilities, etc.), ensure world-class guest services and manage outsourced service providers.
• Operational Processes & Collaboration: Oversee onboarding, collaborate with HR and Global Mobility on relocations, secondments, and oversee mail, files, archiving, waste handling, and coordinate with global operations teams on new initiatives and shared services.
• Events, Social Responsibility & Projects: Organise social events, manage budgets, run social programs for the office, coordinate with global events teams and handle special projects.

The skills and attributes we are looking for

• Minimum 5 years' experience in office management with staff supervision.
• Professional services background required, experience working with partnerships.
• Proficient with common software and quick to learn new systems.
• Hands-on, proactive approach to getting things done.
• Strong organisational and multitasking skills.
• Effective at supervising staff and maintaining operations.
• Composed under pressure, with sound judgment and integrity.
• Builds strong relationships and negotiates well with stakeholders.

What we offer

When you join us, you'll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our values; to be pioneering, united and human, and we believe that you'll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential.

We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as an Office Operations Manager, and our benefits are designed to support your changing needs and priorities across different life stages.

About White & Case

We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.

Since our arrival in Australia in 2016, our Australian practice has grown to 34 partners and 100+ lawyers across Sydney and Melbourne. Our teams work with clients in every state of Australia, across the Asia-Pacific region and around the globe on all aspects of the energy, infrastructure, power (including renewable energy) mining & metals sectors, and on high-profile public market and private equity M&A transactions.

How to apply

Interested? Please apply by submitting your CV for further consideration.

We are committed to creating a fair workplace and encourage applications from all ages, cultural backgrounds, First Nations communities, genders, sexual orientations, as well as people who have family or carer responsibilities. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

For further assistance or queries regarding this opportunity please reach out to Lauren Evans at

Note to recruitment agencies: Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.

Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the APAC Recruitment Team. When engaging with agencies, we are supported by our preferred suppliers.