Customer Experience/ Sales Support

2 weeks ago

Brisbane, Queensland, Australia insignia Full time $60,000 - $80,000 per year

Insignia is a leading national distributor of industrial labelling and coding equipment with over 50 years' experience in the Australian packaging market. With multiple locations nationwide, insignia is widely recognised as experts in identification and traceability, and work with world-leading brands in thermal printing, barcoding, data capture, marking & coding.

We are seeking a Sales Support Coordinator to provide exceptional customer service and be the first point of contact for our customers. Reporting to the Customer Experience Manager, this role will be integral as a part of our fun & high-performing team, supporting a Business Development Manager to ensure our customers satisfaction This is a great opportunity to kick start your career, offering full, on-the-job training.

Key Responsibilities

  • Build a successful working relationship with Key Account Managers (Label Sales) and their customers.
  • Efficiently and accurately process all sales quotes, orders and delivery instructions while providing the customer with evidence-based information.
  • Liaise with cross-functional team members including New Business Development, System Sales, Customer Care, Technical Support, Production and Accounts, to drive solutions for customer issues.

About you

  • Experience in a customer service or sales role (required)
  • Proven ability to build relationships and provide exceptional customer service.
  • Ability to work cooperatively and collaboratively in a team environment, as well as autonomously.
  • Excellent communication skills, both written and verbal.
  • Possesses a positive, friendly attitude and a solid work ethic.
  • Proficient in the Microsoft Office Suite.

What we offer

  • Birthday Leave Never work your birthday again
  • Employee recognition with Employee of the Month
  • Opportunities for professional development and growth with hands on support.
  • Access to a free Onsite physio.
  • Wakerley based with free and onsite parking.
  • Company events including monthly morning tea's and BBQ's
  • A health and wellbeing program so you feel supported to be at your best.

Applications:

Our sales team is an important and integral part of our business. We celebrate the successes and enjoy the challenges, having fun along the way. If you are looking for a supportive team and motivated to contribute to insignia's success, we want to hear from you

All applicants must have unlimited working rights in Australia.

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