Front Office Receptionist

20 hours ago

Penrith Municipality, Australia Avira Dental Full time $60,000 - $90,000 per year

Job Title: Front Office Reception as part of Patient Concierge Team

Location:

Avira Dental, Penrith, NSW / Australia


Job Overview:

Do you want to see how your warm and genuine first impressions can help patients rediscover their true smiles?

At Avira Dental, we are looking for a patient-centric and caring Front Office Receptionist to deliver exceptional patient experience aligned with our motto "More than just Dentistry, Rediscover confidence"

You'll be the first smile greeting our patients as they walk into our clinic, and the lasting impressions as they walk out with their new smiles. You will play a pivotal role in delivering an exceptional patient experience, helping coordinate appointments, handling billing & insurance, managing patient communications and supporting the clinical team.

If you have experience in hospitality, reception, or luxury customer service, this is your chance to bring your skills to a modern, state-of-art cosmetic dental brand.


Key Responsibilities:
  • Greet patients, visitors, and vendors in a friendly, welcoming and professional manner.
  • Manage incoming phone calls, emails, and online enquiry messages: answer questions, provide information about cosmetic & implant services, direct to appropriate clinical staff.
  • Book, confirm, and modify patient appointments; manage the appointment diary to maximise efficiency and minimise delays.
  • Check in and check out patients: ensure registration forms, medical history and treatment consent forms are completed; verify patient details and update records.

  • Process payments, ensure accurate invoicing, handle billing, insurance claims and verify patient cover where relevant.

  • Coordinate with dentists, dental specialists, surgeons, hygienists and assistants to ensure smooth patient flow and scheduling of surgery/cosmetic work.

  • Maintain the reception and waiting area: ensure cleanliness, comfort, presentation, up‑to‑date brochures / information, maintaining supply stock of forms, office supplies.
  • Perform general administrative tasks as needed: data entry, filing, ordering supplies, handling post, liaising with labs / suppliers for implants / prosthetics.

Essential Skills & Qualifications:
  • Previous experience as a receptionist, ideally in a dental, cosmetic or medical setting.
  • Excellent customer service & interpersonal skills; warm, professional manner.
  • Strong communication skills (verbal and written), with the ability to explain clinic procedures and costs clearly yet compassionately.
  • Good organisational skills and ability to prioritise tasks in a busy environment.
  • High attention to detail; accuracy in scheduling, invoicing, patient records.
  • Familiarity with dental terminology especially relating to implants, cosmetic dentistry, restorative treatments is a plus.
  • Competence with dental practice management software; good computer skills (email, Microsoft Office or similar).
  • Ability to maintain patient confidentiality and privacy (knowledge of privacy / health record regulations).
  • Flexible, team‑player with willingness to assist clinical team.

More About Us:
  • "More than just dentistry, Rediscover confidence" - At Avira, we provide beyond clinical excellence. We look after the end-to-end patient journey from the moment they walk in.
  • We are the first cosmetic and implant focussed dental clinic in Penrith.
  • Our modern and state-of-art clinic

What We Offer:
  • Friendly, supportive team environment.
  • Attractive remuneration based on experience and performance.
  • Opportunities for professional development & training in cosmetic / implant dentistry with a fast-growing clinic.

  • Dental Assistant/Receptionist

    1 week ago

    Penrith Municipality, Australia Penrith Dental Care Full time $60,000 - $90,000 per year

    Now Hiring: Dental Assistant & ReceptionistJoin Our Growing Dental PracticeWe're seeking enthusiastic and dedicated individuals to fill two key positions at our modern dental office. If you're passionate about patient care and want to be part of a supportive team, we'd love to hear from youDental Assistant Position:Assist dentist with procedures and patient...

  • administration / office support / receptionist – full-time

    5 days ago

    Municipality of Woollahra, Australia Dr Jeremy Hunt Full time $60,000 - $80,000 per year

    ADMINISTRATION / OFFICE SUPPORT / RECEPTIONIST – FULL-TIMECosmetic & Plastic Surgery Practice – WoollahraAre you passionate about premium customer service and excited by the growing cosmetic and aesthetic medical industry?Our Plastic Surgery business is expanding, and we are seeking a friendly, mature and motivated Administration / Office Support /...

  • Customer Service Officer

    2 weeks ago

    Penrith Municipality, Australia Hear-Clear Australia Full time $62,400 per year

    At Hear-Clear Australia, we are seeking an experienced Part-time Receptionist to join our hearing Clinic in Penrith, NSW. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and seamless experience from the moment they walk through our doors.About the RoleAs a Part-time Receptionist, you will be working at our...

  • Receptionist/office Administration

    1 day ago

    Penrith, Australia Penrith Serviced Offices Full time

    **Penrith Serviced Offices are currently looking for a full-time receptionist to start as soon as possible.** It is an exciting opportunity to be a part of a busy and dynamic work environment. We are seeking a friendly, outgoing, energetic person to be a part of our team. You will have a daily routine of meeting and greeting clients and managing all of our...

  • Medical Receptionist

    2 weeks ago

    Penrith, Australia Penrith Specialist Services Full time

    **Penrith Geriatric Specialist Service.** **Job Description - Medical Receptionist** We are a practice with a personel touch. We would welcome a well presented, hardworking, reliable, flexible, punctual medical receptionist, who is warm, empathetic, and friendly especially towards elderly patients. **Essential Criteria**: - Excellent interpersonal and...

  • Accounts Officer

    2 weeks ago

    Penrith, Australia Penrith Rugby League Full time

    **Join an industry leader**: - ** Internal & External training opportunities & paid training sessions**: - ** Internal promotions & transfer opportunities**: - ** Career development opportunities**: - ** Discounts on merchandise & at our restaurants**: - ** Excellent working conditions, comfy staff room & free parking,** We are seeking a dedicated and...

  • Bookkeeper/receptionist

    2 weeks ago

    Penrith, Australia Laser Electrical Australia Full time

    **Join Laser Electrical & Communications Penrith!** We are thrilled to offer a fantastic career opportunity within our leading electrical contracting company. As a prominent member of the O’Brien Group, our team at Laser Electrical & Communications Penrith is known for its commitment to excellence and dedication to delivering top-tier electrical and...

  • Junior Dental Receptionist

    1 day ago

    Penrith, Australia The Caddens Dental Bar Full time

    Looking for an opportunity to spread your wings and work in your “dream” practice? We have an amazing opportunity to join the most exciting new dental practice in Western Sydney - **The Caddens Dental Bar!** Designed by one of Australia’s top interior healthcare designers, we are a stunning practice with an inspiration for quality dentistry and...

  • Casual Receptionist/Admissions Officer

    7 days ago

    Municipality of Woollahra, Australia Wolper Jewish Hospital Full time $45,000 - $60,000 per year

    About the role We are seeking a friendly and professional Casual Receptionist/Admissions Officer to join our team at Wolper Jewish Hospital in Woollahra, NSW. This is a casual position, offering flexible work hours to suit your availability.What you'll be doingGreeting and welcoming patients and visitors in a warm and helpful mannerManaging incoming phone...

  • medical receptionist

    5 days ago

    Municipality of Strathfield, Australia Dr David Martin Full time $60,000 - $80,000 per year

    We are seeking an energetic, experienced, and professional Full Time or x2 Part Time Medical Receptionist to join our Leading Specialist Surgical practice based at Strathfield Private Hospital.This position involves the day-to-day administration of a specialist practice. You will be part of a busy and fun medical team comprising of a practice manager,...