Specilaist Support Coordinator

20 hours ago

Werribee, Victoria, Australia Infinity Support Services Australia Full time $60,000 - $80,000 per year

Company Description

At Infinity Support Services, we unlock potential rather than just delivering care. As a nationally registered NDIS provider specializing in supporting individuals with dual disabilities and psychosocial challenges, our multidisciplinary team is dedicated to turning aspirations into everyday achievements. We offer personalized support through various services tailored to unique goals and lifestyles, including Supported Independent Living (SIL), Individualised Living Options (ILO), and specialist support coordination. Our strength-based approach amplifies strengths while building new skills and confidence, and we focus on genuine partnership, putting individuals in control of their journey towards greater independence.

Role Description

This is a full-time on-site role for a Specialist Support Coordinator, located in Werribee, VIC. The Specialist Support Coordinator will be responsible for providing high-quality customer service, case management, and technical support to clients. Daily tasks include coordinating individual support plans, facilitating communication between clients and service providers, and ensuring the effective implementation and monitoring of personalized support plans. Additionally, the role involves building strong relationships and providing interpersonal support to ensure individuals are empowered to achieve their goals.

Qualifications

  • Interpersonal Skills and Communication abilities
  • Experience in Case Management and Customer Service
  • Technical Support proficiency
  • Excellent organizational and time-management skills
  • Ability to work independently and as part of a multidisciplinary team
  • Knowledge of NDIS and psychosocial disability support is a plus
  • Bachelor's degree in Social Work, Psychology, or a related field

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