Specialist Support Coordinator

2 days ago

Werribee, Victoria, Australia Infinity Support Services Australia Pty Ltd. Full time $60,000 - $90,000 per year

About Us

Join a Team That Makes a Real Difference – Every Day

At Infinity Support Services, we're more than a support provider – we're a team that believes in the power of compassion, dignity, and empowerment.

We're committed to delivering person-centred care that supports individuals to live independently, confidently, and meaningfully. As a leading name in the sector, our focus is on enhancing well-being and creating real impact in the lives of those we support to ensure long-term stability. – and those who work with us.

Position Summary.

As a Specialist Support Coordinator, you will work closely with NDIS participants who have complex needs, helping them to navigate challenges and implement their plans effectively. This role involves a higher level of coordination, often where barriers to service access or engagement require intensive, time-limited support to ensure long-term stability.

Key Responsibilities:

Provide Specialist Support Coordination for participants with high-level, complex needs (e.g., mental health, dual diagnosis, housing instability).

  • Work collaboratively with participants, families, carers, and service providers to develop and implement action plans aligned with participants' NDIS goals.
  • Build capacity in participants and their support networks to manage and coordinate their supports independently over time.
  • Resolve crises and barriers impacting access to supports, including liaising with clinical and mainstream services.
  • Maintain up-to-date documentation, case notes, progress reports, and data entry into case management systems.
  • Attend regular supervision, team meetings, and professional development activities.
  • Ensure all services delivered comply with NDIS Practice Standards and the organisation's policies and procedure

Essential:

Qualification in Social Work, Psychology, Allied Health, Community Services, or relevant field.

  • Minimum 2 years' experience working with people with complex needs in disability, mental health, or related sectors.
  • In-depth knowledge of the NDIS and Specialist Support Coordination function.
  • Strong problem-solving, crisis intervention, and conflict resolution skills.
  • High level of written and verbal communication skills.
  • Demonstrated ability to work independently and manage competing priorities.
  • Current Working with Children Check, National Police Check, and NDIS Worker Screening.
  • Valid Driver's Licence and access to a reliable vehicle (if outreach/home visits are required).

Why Join Infinity?

  • Make a meaningful impact every day
  • Be part of a supportive and inclusive team
  • Enjoy a flexible work schedule that suits your lifestyle
  • Ongoing training and professional development opportunities

Ready to Apply?

If you're passionate about making a difference and meet the above criteria, we'd love to hear from you Please Click Apply

Submit your resume and a cover letter outlining your experience and why you'd be a great fit for this role.

At Infinity Support Services, we're proud to be an equal opportunity employer that celebrates diversity and inclusion.

  • Growth and Support Coordination Professional

    5 days ago

    Werribee, Victoria, Australia beBeeBusiness Full time $75,178 - $85,957

    Business Growth and Support Coordination OpportunityWe're seeking a highly motivated professional to drive business growth while delivering exceptional support coordination services.Key Responsibilities:Build partnerships with healthcare providers, allied health professionals, and community organisations.Identify and convert referral opportunities into new...

  • Operational Coordination Specialist

    7 days ago

    Werribee, Victoria, Australia beBeeFacilitator Full time $55,000 - $92,000

    Job Role SummaryIn this key facilities coordination position, you will be pivotal in ensuring the seamless delivery of services at a prominent Melbourne events site. Working on-site in Ascot Vale, your primary responsibilities will involve preparing and distributing monthly and quarterly reports, managing and maintaining computerised maintenance management...

  • Support Service Coordinator

    7 days ago

    Werribee, Victoria, Australia beBeeAdministrative Full time $60,000 - $90,000

    Job Title: Service AdministratorWe are seeking a skilled Service Administrator to join our team. As the primary point of contact for our Brooklyn site, you will provide essential administrative support to our servicing team.About This RoleThis is a full-time position that offers a high level of independence and the opportunity to work with peers across...

  • Business Development And Support Coordination Officer

    6 days ago

    Werribee, Victoria, Australia No Limits Care Full time

    Company Description No Limits Care is a registered NDIS provider committed to delivering high-standard services and supports.We offer a comprehensive range of individualized services, programs, and general support for NDIS participants, focusing on a person-centered approach.Our mission is to enhance the quality of life for adults and children with...

  • Administrative Support Specialist

    7 days ago

    Werribee, Victoria, Australia beBeeAdministration Full time $59,000 - $79,000

    Job OpportunityThis position involves performing tasks in accordance with established guidelines, accepted practices, and school policies under supervision.Provide routine administrative support responsibilities including telephone inquiries, mail management, assisting with inventory control, supporting event planning, receiving and processing standard...

  • Geospatial Information Specialist

    7 days ago

    Werribee, Victoria, Australia beBeeasset Full time $124,821 - $139,161

    Job DescriptionWe are seeking a highly skilled Coordinator Asset Management to join our team. As a key member of our team, you will provide technical support and specialist analysis across our asset, demographic, and spatial information systems.You will help manage our key platforms, develop tools to improve business processes, and deliver insights that...

  • Learning Support Specialist

    6 days ago

    Werribee, Victoria, Australia beBeeEducator Full time $62,804 - $69,822

    Education Support Class MemberWe are seeking an individual to assist teachers in the coordination of educational programs, provide routine support for students, and contribute to a positive and inclusive learning environment.Key Responsibilities:Support teachers with lesson planning and student routinesEnhance communication between teachers, parents, and...

  • Behaviour Support Specialist

    6 days ago

    Werribee, Victoria, Australia beBeeDisability Full time $66,373 - $101,506

    Empower Lives with Disability SupportWe're seeking a Specialist Behaviour Support Practitioner to join our team, empowering people with disabilities through Positive Behaviour Support (PBS).Key Responsibilities:Manage a caseload within your scope and meet key performance indicatorsDevelop tailored Behaviour Support Plans for individualsConduct Functional...

  • Administrative HR Support Specialist

    7 days ago

    Werribee, Victoria, Australia beBeeAdministrative Full time $90,000 - $120,000

    HR Coordinator RoleWe are seeking an HR Coordinator to join our team in a permanent full-time role.The successful candidate will be responsible for supporting the HR Business Partners, ensuring the smooth coordination and administration of key HR activities. They will assist both managers and employees on a range of HR matters, enabling the business achieve...

  • Homelessness Support Specialist

    7 days ago

    Werribee, Victoria, Australia beBeeCaseManager Full time $97,435 - $114,730

    We aspire to create a safe and supportive environment for young people experiencing homelessness. This role is an opportunity to make a meaningful difference in their lives.About the OpportunityAs a Youth Homelessness Case Manager, you will be responsible for providing case management, outreach, and housing support to young people aged 15-25 who are at risk...