Specialist Support Coordinator

2 days ago

Werribee, Victoria, Australia Infinity Support Services Australia Pty Ltd. Full time $60,000 - $90,000 per year

About Us

Join a Team That Makes a Real Difference – Every Day

At Infinity Support Services, we're more than a support provider – we're a team that believes in the power of compassion, dignity, and empowerment.

We're committed to delivering person-centred care that supports individuals to live independently, confidently, and meaningfully. As a leading name in the sector, our focus is on enhancing well-being and creating real impact in the lives of those we support to ensure long-term stability. – and those who work with us.

Position Summary.

As a Specialist Support Coordinator, you will work closely with NDIS participants who have complex needs, helping them to navigate challenges and implement their plans effectively. This role involves a higher level of coordination, often where barriers to service access or engagement require intensive, time-limited support to ensure long-term stability.

Key Responsibilities:

Provide Specialist Support Coordination for participants with high-level, complex needs (e.g., mental health, dual diagnosis, housing instability).

  • Work collaboratively with participants, families, carers, and service providers to develop and implement action plans aligned with participants' NDIS goals.
  • Build capacity in participants and their support networks to manage and coordinate their supports independently over time.
  • Resolve crises and barriers impacting access to supports, including liaising with clinical and mainstream services.
  • Maintain up-to-date documentation, case notes, progress reports, and data entry into case management systems.
  • Attend regular supervision, team meetings, and professional development activities.
  • Ensure all services delivered comply with NDIS Practice Standards and the organisation's policies and procedure

Essential:

Qualification in Social Work, Psychology, Allied Health, Community Services, or relevant field.

  • Minimum 2 years' experience working with people with complex needs in disability, mental health, or related sectors.
  • In-depth knowledge of the NDIS and Specialist Support Coordination function.
  • Strong problem-solving, crisis intervention, and conflict resolution skills.
  • High level of written and verbal communication skills.
  • Demonstrated ability to work independently and manage competing priorities.
  • Current Working with Children Check, National Police Check, and NDIS Worker Screening.
  • Valid Driver's Licence and access to a reliable vehicle (if outreach/home visits are required).

Why Join Infinity?

  • Make a meaningful impact every day
  • Be part of a supportive and inclusive team
  • Enjoy a flexible work schedule that suits your lifestyle
  • Ongoing training and professional development opportunities

Ready to Apply?

If you're passionate about making a difference and meet the above criteria, we'd love to hear from you Please Click Apply

Submit your resume and a cover letter outlining your experience and why you'd be a great fit for this role.

At Infinity Support Services, we're proud to be an equal opportunity employer that celebrates diversity and inclusion.

  • Behaviour Support Specialist

    2 weeks ago

    Werribee, Victoria, Australia Youth Justice, Department of Justice and Community Safety Full time $60,000 - $90,000 per year

    Our team at Cherry Creek is looking for Behaviour Support Specialists (BSS) to support custodial staff behavioural intervention strategies with young people who have been placed in custody. The BSS will work alongside clinicians within the Youth Offending Program team and restorative practitioners.This position works on a roster, allowing additional staff...

  • Business Development And Support Coordination Officer

    4 weeks ago

    Werribee, Victoria, Australia No Limits Care Full time

    Company Description No Limits Care is a registered NDIS provider committed to delivering high-standard services and supports.We offer a comprehensive range of individualized services, programs, and general support for NDIS participants, focusing on a person-centered approach.Our mission is to enhance the quality of life for adults and children with...

  • Learning Specialist

    4 weeks ago

    Werribee, Victoria, Australia Government Schools Full time

    Location Profile For 2026, we have entered into a partnership agreement with Nathaniel SwainOur school is renowned for its outstanding achievements and high expectations, and we maintain our focus on delivering the highest standards in teaching and learning.Our approaches are continually evolving, guided by the latest evidence-based research, including...

  • Specialist Behaviour Support Practitioner – Core/proficient

    4 weeks ago

    Werribee, Victoria, Australia Yooralla Full time

    Specialist Behaviour Support (SBS) Practitioner – Core/ProficientLocation: West (Sunshine/ Yarraville) Region Vacancy Type: Permanent - Full time/ Part Time (Hybrid)Job reference: 494744Salary Range: SBS Practitioner Core: $66,373.36 – $78,865.70 plus superannuation and salary packagingSBS Practitioner Proficient:...

  • Social worker

    2 weeks ago

    Werribee, Victoria, Australia Heartland Support Services Full time $60,000 - $100,000 per year

    Are you passionate about making a positive impact on people's lives? Do you have a genuine desire to help others and be a part of a team dedicated to making a difference? Heartland Support Services, an NDIS provider with a rapidly growing team, is seeking individuals with the right attitude and a commitment to enhancing the lives of those we support.About...

  • Coordinator Building Maintenance Support

    4 weeks ago

    Werribee, Victoria, Australia Council Jobs Full time

    Employment type: Permanent, Full time Hours per week: 38 Remuneration: Total Remuneration Package from $160,586.92 per annum commensurate with skills and experience Location: Werribee based with potential for a hybrid work arrangementAbout the roleWe are entering an exciting period of change within the Facilities, Fleet & Depot Stores department, as we...

  • Occupational Therapist

    2 weeks ago

    Werribee, Victoria, Australia Agape Community Support Full time $64,491 - $119,249 per year

    Occupational TherapistAgape Community Support is dedicated to providing high-quality care to our patients. We are currently seeking a motivated Occupational Therapist to join our growing team.Responsibilities:Conduct comprehensive assessments of patients' physical, cognitive, and psychosocial abilities.Develop and implement individualized treatment plans to...

  • Marketing Coordinator

    4 weeks ago

    Werribee, Victoria, Australia Target Australia Full time

    Who are we?At Target, we deliver quality products at prices the whole family will love for longer.We're home to quality pieces, made for you and your life.With our iconic logo, we are one of the most renowned Australian retail brands and for almost 100 years, we have held a special place in the hearts and minds of Australian families.We're immensely proud of...

  • Mathematics - Learning Specialist

    4 weeks ago

    Werribee, Victoria, Australia Government Schools Full time

    Selection Criteria SC1 Demonstrated expert knowledge of the relevant curriculum.Demonstrated ability to model exemplary teaching practice, including the teaching of literacy and numeracy skills across the curriculum, and implement school priorities.SC2 Demonstrated expertise in the implementation and modelling of high impact teaching strategies...

  • Senior Accessory Inventory Specialist

    4 weeks ago

    Werribee, Victoria, Australia Toyota Full time

    Oh What A FeelingAt Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.Afterall, our people are our greatest assets.We do this through employee community engagement, mentorship, development and...