Client Engagement

11 hours ago

Inglewood WA, Australia Ray Foundation Group Full time $60,000 - $120,000 per year

Client Engagement & Business Development Coordinator (Hybrid Role)

Ray Foundation Group – Perth Metro & Surrounding Areas | Hybrid & Flexible Work Options

Full-Time | Competitive Salary + Performance Incentives

Immediate Start | NDIS-Registered Provider

About the Role

Ray Foundation Group is expanding its reach and impact across Western Australia — and we're looking for a motivated Client Engagement & Business Development Coordinator to help us connect, grow, and make a difference.

This hybrid role combines relationship management, business growth, and client experience coordination. You'll act as the link between our participants, referral partners, and service teams—ensuring every interaction reflects our mission of empowering people to live beyond limits.

If you enjoy networking, meaningful communication, and creating community connections, this is your chance to help shape the future of a growing NDIS provider.

Key Responsibilities

Client Engagement

  • Lead new client onboarding and intake, ensuring a smooth and welcoming experience.
  • Build and maintain relationships with participants, families, and referrers.
  • Respond to enquiries and feedback to support client satisfaction and retention.
  • Represent Ray Foundation Group at community events, expos, and stakeholder forums.
  • Support the Support Coordination and Behaviour Support teams with communication and client updates.

Business Development

  • Identify and nurture referral pathways with support coordinators, allied health professionals, and community organisations.
  • Maintain a CRM of leads, partnerships, and engagement outcomes.
  • Prepare partnership proposals, service brochures, and presentations.
  • Support marketing and outreach initiatives to increase visibility across the Perth Metro area.
  • Work closely with management on growth and partnership strategies.

Administrative & Coordination Support

  • Maintain accurate records, service agreements, and client documentation in line with NDIS requirements.
  • Assist with coordinating meetings, appointments, and outreach activities.
  • Compile regular reports on client engagement and business development metrics.
  • Contribute to process improvement and service quality initiatives.

What We're Looking For

  • Experience in client engagement, business development, or community liaison (preferably within the NDIS or healthcare sector).
  • Strong interpersonal and communication skills with genuine empathy and professionalism.
  • Excellent organisational and time-management abilities.
  • Confident using CRM systems (NDISuccess, ShiftCare, HubSpot, etc.).
  • Ability to work independently and collaboratively in a hybrid setup.
  • Current NDIS Worker Screening, WWCC, and Driver's Licence.

Highly Desirable:

  • Previous experience working as an NDIS Planner, Local Area Coordinator (LAC), or Support Coordinator.
  • Qualifications in Business, Marketing, Allied Health, or Community Services.
  • Experience representing an organisation at community or industry events.

What We Offer

  • Hybrid & flexible working arrangements
  • Laptop and mobile provided
  • Competitive salary + performance incentives
  • Travel reimbursement/pool vehicles for community outreach
  • Supportive, inclusive, and values-driven culture
  • Professional development & mentoring
  • Opportunity to progress into leadership or specialist roles

How to Apply

Send your resume and cover letter outlining relevant experience to:

Job Type: Part-time

Pay: $27.90 – $53.48 per hour

Expected hours: 30 – 38 per week

Work Location: In person

  • Client Engagement

    1 week ago

    Inglewood, Australia Ray Foundation Group Full time

    Client Engagement & Business Development Coordinator (Hybrid Role) Ray Foundation Group - Perth Metro & Surrounding Areas | Hybrid & Flexible Work Options Full-Time | Competitive Salary + Performance Incentives Immediate Start | NDIS-Registered Provider About the Role Ray Foundation Group is expanding its reach and impact across Western Australia — and...

  • Client Support

    15 hours ago

    Scarborough WA, Australia Get Your Visa Full time $45,000 - $65,000 per year

    Role PurposeBe the first point of contact for prospects and a reliable partner for existing clients. You'll turn enquiries into booked consultations and signed proposals, keep pricing accurate (including DoHA fee updates), and coordinate smoothly with our Migration Agents and suppliers.KEY RESPONSIBILITIESQuoting & ClosingPrepare tailored quotes after Agent...

  • Content Developer

    6 days ago

    Inglewood, Queensland, Australia Brightwater External Careers Site Full time $60,000 - $80,000 per year

    The Opportunity: Brightwater is seeking a Content Developer (Fixed-term basis up to 3 months) to develop engaging, high-quality learning content to build capabilities across the organisation. Collaborate with subject matter experts and leverage multimedia tools to create interactive training experiences that improve performance and support organisational...

  • Content Developer

    1 week ago

    Inglewood, Western Australia Brightwater Full time $60,000 - $90,000 per year

    The OpportunityBrightwater is seeking a Content Developer (fixed-term basis up to 3 months) to develop engaging, high-quality learning content to build capabilities across the organisation. Collaborate with subject matter experts and leverage multimedia tools to create interactive training experiences that improve performance and support organisational...

  • Care Partner

    2 weeks ago

    Inglewood, Western Australia Brightwater Full time $60,000 - $90,000 per year

    Are you passionate about supporting people to live independently in their own homes?Brightwater is looking for a compassionate and proactive Care Partner to join our growing Brightwater At Home team.About the RoleAs a Care Partner, you'll work closely with participants to identify their needs, coordinate services, and help them make the most of their support...

  • Therapy Assistant

    6 days ago

    Inglewood, Queensland, Australia Brightwater External Careers Site Full time $45,000 - $65,000 per year

    This is an exciting opportunity for an experienced Therapy Assistant to join The Village site in Inglewood on a casual basis. Whilst working as a Therapy Assistant you will be an important part of the multi-disciplinary team and provide assistance in all aspects of day-to-day care and individualised therapy, lifestyle and leisure programs. This role focuses...

  • full-time client advisor

    1 week ago

    Perth WA, Australia Louis Vuitton Full time $60,000 - $80,000 per year

    PosteAbout Louis VuittonFor more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential.About the roleWe are looking for Full Time...

  • Intake and Engagement Officer

    1 week ago

    Kelmscott WA, Australia Newlight Ability services Full time $43,200 - $53,860 per year

    Intake Engagement Officer — Newlight Ability Services Role SummaryAs an Intake Engagement Officer at Newlight Ability Services, you are the first connection for people exploring NDIS supports with Newlight Ability Services. You will collect key information, confirm fit and eligibility, and guide individuals and families through each step of our intake...

  • Engagement Worker

    13 hours ago

    Northbridge WA , Australia Ruah Full time $76,717 per year

    Engagement Worker - Safe Night SpacesAbout RuahRuah is a leading values-driven employer in Western Australia's community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.Our professional team...

  • Engagement Officer/Consultant – Botanist

    6 days ago

    Mount Lawley WA, Australia Vardir Full time $50,212 - $91,686 per year

    Vardir Pty Ltd (Var-deer) is a proud WA consultancy with a focus on Aboriginal engagement and consultation alongside business goals. We offer a range of services with our main focus being on "Connecting voices. The right voices, the right way."We are seeking a Engagement Officer/Consultant – Botanist / Zoologist / Ecologist to assist Vardir in fulfilling...