Technology Operations Manager

We are looking for an experienced IT Leader with a customer-centric approach who is excited to support our mission

· Launceston or Devonport based with options to work from home (hybrid).

· Permanent role with great work perks.

· Potential to earn up to a 10% bonus

We're different to the others

We put people at the heart of banking, helping Tasmanians realise their dreams through home ownership and financial security.

Established more than 150 years ago, we are the nation's longest-operating customer-owned bank. We're truly Tasmanian, and the profits we make go back into the business, not to shareholders, so that we can continue to deliver on our promise of competitive products and personal service to our customers.

Over the years we've remained true to our original purpose of getting Tasmanians into homes. We see years more growth ahead and we plan to do that right here in Tasmania. To help us achieve this, we're looking for talented, passionate people to come join our expanding team.

So, how will you contribute to our mission?

Working closely with our Head of Technology and Chief Information Officer, you'll lead and inspire your small team of IT specialists to provide optimal IT stability and security across all Bank of us systems to ensure Bank of us can meet the needs of our customers.

Key responsibilities of the team include implementing, maintaining and optimising our technology infrastructure such as servers, storage, networking, backups, monitoring and managing their lifecycle. You and your team will work alongside other Technology teams to sustain our existing technology and implement key projects that help Bank of us meet our strategic goals.

You'll get to make you mark on this role by providing best practice advice to shape the strategy, planning, design and implementation of Bank of us IT systems and support.

Please note, this is a permanent, full-time role and while you could be based in either our Launceston or Devonport Offices, this role will require regular travel to Launceston and Devonport as the team is split across both locations. This role also acts as the escalation point for critical technology incidents both within business hours and after hours, as required.

About you

You'll have had success in a similar role where you've led a team of technology specialists and provided advice and oversight across technology and information security risks, including being a key player in the successful development and execution of strategy.

As a strategic leader with customer centric approach, you live and breathe to inspire, coach and motivate your team to deliver exceptional customer experiences.

Your highly engaged, adaptable and proactive work ethic together with your change leadership skills enable you to knock over all deliverables whilst being involved in a variety of improvement initiatives.

Most importantly you'll be someone who Lives it, Loves it and Owns it in-line with our organisational values and behaviours.

For a copy of the position description, please visit our website

You & us…

You'll love working with us and experiencing a great work-life balance, with highly flexible arrangements, professional development, and a positive organisational culture that recognises and rewards contributions. To find out more, view our Work with us guide.

Remuneration will be negotiated with the preferred candidate commensurate with qualifications, skills and experience.

Does this sound like you? We'd love to hear from you

For more information, please contact Jarred Ranson, our Head of Technology on *** or you can email People & Culture at ***********

To apply, submit your application using the 'Quick apply' button. Your application should include an up-to-date resume and a covering letter addressing the key success criteria for the role.

Applications close 11:30pm 9 June 2025.