Manager Operational Support

Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow. Our talented workforce of over 930 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day. We have a bold and ambitious future, inspired by our vision to unlock water's full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future. Over the coming 5 years we're investing $1.9 billion to ensure a safe and secure water future for a growing Tasmania, and we will make great steps towards our aspirations of net zero carbon emissions and towards zero waste. Visit our website or YouTube channel to learn more.

As our Manager Operational Support – Sewer, you'll lead a high-performing team of engineers and scientists dedicated to improving the performance and reliability of TasWater's sewage treatment systems. This strategic and technical leadership role is central to delivering excellent customer outcomes and driving innovation across our sewer operations.

You'll provide expert guidance, manage complex scientific and engineering programs, and champion the adoption of new technologies to improve treatment plant performance and reduce business risk. You'll also play a key role in mentoring staff, building capability, and fostering a culture of ownership, safety, and continuous improvement.

• Leading and developing a skilled, performance-focused technical team within Operations
• Managing the Operational Support program for sewage systems aligned with strategic objectives
• Applying innovative technical methods to solve complex process challenges
• Trialling and implementing new technologies to improve efficiency, reduce risk and contribute to TasWater's strategic focus on Healthy Land and Waterways and Sustainability
• Supporting operational staff to improve system performance and compliance
• Preparing reports and documentation for executive and technical audiences
• Ensuring environmental, customer, and community impacts are considered in all decisions
• Collaborating within your team and across TasWater

For a full copy of the position description, please contact the TasWater careers team.

We're looking for a dynamic leader with deep technical expertise and a passion for improving outcomes. You'll be a strategic thinker, a skilled communicator, and a trusted advisor who thrives in complex environments.

We value and seek candidates who bring diversity of thought, perspectives, and experiences to foster innovation and drive creative problem-solving.

• A degree in Engineering or Science relevant to water and sewerage systems
• Proven experience leading teams and managing change
• Experience setting goals and holding self and others to account
• Excellent communication and stakeholder engagement abilities
• Experience applying engineering and/or scientific principles to optimise treatment process performance
• Knowledge of relevant legislation, standards, and safety practices
• A commitment to continuous improvement and innovation

Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members. When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts. We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve. We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do. We take pride in being acknowledged as an employer of choice for women by WORK180. Visit the Work180 website to view our benefits and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions. We're continuing to work on future benefits through a dedicated Employee Experience team.

This role can be based in either Hobart, Launceston, or Devonport.

In your application, please provide a 1-2 page cover letter telling us how your experience matches 'what we are looking for' and how you connect to our TasWater values.

If you want to learn more about this role please contact Amanda Whelan – Head of Operational Support and Improvement on 0436 813 136, or if you need assistance in applying, please contact Ash Reid – Talent Acquisition Partner on 0455 518 051.

Our applications will be closing on Friday 19th September at 10:00 AM