Branch Manager

• Multi-site Branch Management role - based out of Warracknabeal
• Responsible for Warracknabeal, Rainbow, Edenhope and Nhill Branches
• Monday - Friday 8:45am - 5pm

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
More focus on you
All new
Branch Managers
receive NAB's
tailored onboarding and training program
to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.

In the role of
Branch Manager
in our
Warracknabeal & surrounding retail branches,
you will join our retail team who place a strong focus on delivering real results for customers while keeping things simple.

you will be a banking community leader and the face of NAB joining a team that is nothing short of customer obsessed. Each day you will go above and beyond to build strong relationships with customers and business owners, partner with local businesses to help meet their banking needs and participate in community initiatives to increase awareness of NAB's products and services. Every day is different in our NAB branches and as well as providing great customer service and leadership, you will have the opportunity to develop your career path within NAB and work in a diverse team environment.

Travel will be required across multiple branches - Milage paid*

Each day, you'll go above and beyond to

• Work quickly and with purpose for our customers, putting them at the centre of everything you do
• Be responsible for the overall performance of your branch through coaching, mentoring, leadership, and direction
• Drive sales activity to achieve business objectives by actively identifying cross-sale opportunities
• Deliver a brilliant, consistent, and engaging experience to our customers and partners; making sure everyone within your team understands the importance of delivering this every time
• Manage performance & strategic development of the branch and its relationship with the wider retail division

We're looking for the brightest to deliver the best for our customers. You'll need

• Proven experience in retail banking management or leadership roles is essential
• Customer-centric thinking
• Ability to Influence, coach, and work collaboratively with your team
• A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
• A keen eye for detail that ensures transactions are completed efficiently and accurately
• An appreciation for the inclusion and diversity of our customers and colleagues

A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equality and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit . To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. We therefore encourage you to apply at your earliest opportunity.

Unsolicited CVs from agencies will not be accepted.