Customer Service Officer

3 days ago

Yarra Valley High Country, Australia VISY Full time $60,000 - $80,000 per year

If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you

  • Highly autonomous role within a supportive and collaborative team culture
  • Outstanding long-term career pathways within a market leader
  • Thrive in this truly dynamic, permanent full-time role

Visy is powering the circular economy, closing the loop between packaging, remanufacturing, and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations – predominantly in Australia and New Zealand.

We believe materials are not recycled until they've been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics, and metals from households and businesses and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles, and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand's food and beverage packaging industry.

The opportunity:

As our new Customer Service Officer, based full-time on-site in Kilsyth you will play an important part in our relentless pursuit of customer satisfaction. This is a busy and highly varied role. You will be constantly challenged while managing customer relationships effectively, and in line with Visy Values.

Reporting to the Customer Service Manager, key responsibilities will include, but not be limited to:

  • Customer support and relevant interaction across email and phone
  • Provide daily order updates to allocated key accounts, keeping customers informed about order statuses, expected delivery times, and any relevant changes.
  • Oversee the New Work requirements, initiating a smooth onboarding of new products and ensuring a seamless customer experience.
  • Order management in a timely and accurate manner

What you will bring to the team:

  • Have solid experience in Customer Service (within the manufacturing industry will be a strong advantage)
  • Possess exceptional communication skills to establish meaningful relationships with internal and external customers
  • Have the ability to maintain a high level of accuracy, coupled with a strong team attitude
  • Be a highly motivated, driven and organised individual who thrives within a fast-paced environment
  • Proficiency in Microsoft Office Suite and CRM systems

What you'll love when you join us:

  • Sustainability: Contribute to sustainability initiatives that are effective.
  • Supportive Environment: Be part of a team that values safety, respect, and collaboration.
  • Career Growth: Opportunities for further training and career advancement within the company

Ready to make a difference? Apply now and be a key player in shaping our future

You will be required to meet Visy's employment criteria, which will include a criminal history check.

  • Customer Service Officer

    3 days ago

    Yarra Valley & High Country, Australia Benetas Full time $60,000 - $80,000 per year

    Empowered to ShineJoin our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we're transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our teams are supported to build meaningful connections and...

  • Customer Service

    3 days ago

    Yarra Valley & High Country, Australia Rytex window furnishings Full time $40,000 - $60,000 per year

    Full-Time | Immediate StartStart your career with a supportive team in a growing local businessRytex Window Furnishings proudly manufactures and installs high-quality curtains, blinds, shutters, awnings, flyscreens, and security doors across Melbourne and Victoria. We support both residential and commercial projects and work with some of the best suppliers...

  • Customer Service Officer

    1 week ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Officer** **Grade**:Clerk Grade 5/6 **Employment Type**:Multiple temporary dates (up to 18 months) **Location**:Gosford **Applications Close**: Monday 16th September 2024 [at 9:59am] **This role sits within the NSW Fair Trading Division in the Long Service Corporation team** *** **About the team** Fair Trading and Regulatory Services...

  • Customer Service Support Officer

    7 days ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Support Officer - multiple opportunities** **Grade**: Clerk Grade 3/4 **Salary**: ($82,193 - $90,001 + Superannuation) **Duration**: Multiple ongoing, long and short-term temporary employment opportunities **Closing Date**: 9:59 AM Thursday 19 June 2025 **Location**: Gosford - we work under a hybrid model and come together in our Gosford...

  • Customer Service

    3 days ago

    Yarra Valley & High Country, Australia Donut King Abury & Wodonga Full time $40,000 - $60,000 per year

    We are seeking the service and expertise of an experienced customer service professional who has the following skills and attributes:Minimum 2 years experience in a fast paced retail food service environmentAbility to work independently, efficiently and harmoniouslyPride in personal presentationExcellent communication and customer service skillsAdvantageous...

  • Customer Service Representative

    2 days ago

    Yarra Valley & High Country, Australia Segen Consulting Pty Ltd Full time $104,000 - $130,878 per year

    We are growing the team Newly created opportunity to join this growing customer service team  Join a rapidly growing food manufacturing company with a stellar reputation for producing premium, high-quality products As they expand, they're looking for a passionate and driven Customer Service Representative to be the vital link between customers,...

  • Customer Service Advisor

    3 days ago

    Yarra Valley & High Country, Australia Lilydale Hyundai, GWM & LDV Full time $60,000 - $80,000 per year

    The Opportunity Lilydale Hyundai, GWM & LDV is seeking a talented and customer-focused Customer Service Advisor to join our thriving dealership in Lilydale, VIC. As a vital member of our team, you will be responsible for providing exceptional customer service and support to our valued clientele.Key ResponsibilitiesGreet and assist customers in a friendly...

  • Customer Service Assistant

    3 days ago

    Yarra Valley & High Country, Australia Kellys Mitre 10 Wodonga Full time $40,000 - $60,000 per year

    Join a trusted local team that genuinely values great customer service.Kellys Mitre 10 is a proudly independent, locally owned hardware store located in Wodonga. We're known for our expert advice, extensive product knowledge, and welcoming in-store experience  -  and we're looking for a customer-focused team member who shares those values.As part of our...

  • Service Support Officer

    7 hours ago

    Yarra Valley & High Country, Australia Wellways Australia Limited Full time $104,000 - $130,878 per year

    Full-Time Service Support OfficerBe the welcoming and professional face of the Local Services$ phr (SCHADS Level 2B) + Leave loading + Super + Salary packagingWellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived...

  • Procurement Officer

    3 days ago

    Yarra Valley & High Country, Australia Taghleef Industries Pty Ltd Full time $80,000 - $120,000 per year

    Procurement OfficerAbout UsTaghleef Industries is a global leader in the manufacturing of high-quality BOPP films, supplying innovative packaging and labelling solutions to customers around the world. Our Wodonga site operates 24/7 to meet the needs of our diverse customer base, and we pride ourselves on our commitment to safety, quality, and continuous...