
Service Coordinator
1 week ago
Make a lasting impact in a values-driven organisation supporting diverse communities
MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.
With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you'll join a compassionate, dedicated group of people working to deliver real impact every day.
The Role
Ensure service delivery is timely, responsive and aligned with individual client needs, while meeting regulatory, quality and organisational standards. some of the main responsibilities of the role include:
- Coordinating services to elders in their home, employing a 'client needs' mentality.
- Coordinate the delivery of in-home services to elders living at home according to stakeholder requirements, quality standards and program guidelines.
- First point of contact for clients for service arrangements.
- Representing MiCare externally to engage different stakeholders.
- Manage and facilitate the transfer of information across all stakeholders efficiently.
- Support Personal Care Assistants in the delivery of services.
What We're Looking For
Qualifications
A qualification relevant to the role and function of this position such as a certificate III in Business Administration, Aged Care.
Experience
- Demonstrated knowledge of Microsoft suite of programs including high level experience in Excel, Word and Outlook and rostering programs.
- High level administration skills, including data entry, and computer operations.
- Knowledge of the Home Care Standards and compliance.
- Working understanding of Occupational Health and Safety requirements.
- Working knowledge of employment Awards and EBAs relevant to Direct Care staff.
- Understanding of the ageing process.
- Previous experience in rostering and coordinating, preferably in Aged Care services environment.
- Experience with Client Management Systems, such as AlayaCare.
- Previous experience with general office duties and inbound calls.
Why MiCare?
- Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
- Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
- Achieve true work life balance — hybrid working between home and the office (Kilsyth).
- Be part of a multicultural, values-led team making a real difference in the community.
- Grow with us — access professional development in a supportive, collaborative environment.
To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check and influenza and COVID 19 Vaccinations.
How to Apply?
If you're ready to Coordinate services to elders in their home, employing a 'client needs' mentality, we'd love to hear from you. When applying, please combine your CV and cover letter into one document and upload it as part of your application.
You can also review the Position Description for further information about the role and requirements.
Applications close 5.00pm, Monday, 15 September 2025.
MiCare is handling this recruitment independently and is not engaging agency support at this stage.
-
Service Coordinator
1 week ago
Yarra Valley & High Country, Australia BET Group Global Full time $60,000 - $90,000 per yearImagine a role where you can make a meaningful difference in the lives of people with disabilities As a Service Coordinator at BET Group Global, a registered NDIS provider, you'll be the critical interface between the organisation and participants, ensuring a participant-focused, holistic approach to service delivery. In this contract position, you'll join...
-
Maternity & Newborn Services Coordinator
7 days ago
Yarra Valley & High Country, Australia Alpine Health Full time $90,000 - $120,000 per yearPrinciple Responsibilities:To be an effective clinical lead and role model.Coordinate staff and the delivery of all maternity and newborn services delivered by Alpine Health.Manage and maintain effective patient care administrative and information systems, including data collection and reporting.·Enable and promote safety and quality systems that benefit...
-
Yarra Valley & High Country, Australia Jacob Group of Companies Full time $50,000 - $80,000 per yearAbout Us:Jacob Toyotais part of the Jacob Group of Companies, a proud, locally-owned family business operating in the region for over 90 years. Our success has been built on exceptional people who work with us and their desire to achieve and provide our customers with the best product and experience.The Opportunity :Due to growth and the opening of our...
-
Men's Family Violence Case Manager
1 week ago
Yarra Valley & High Country, Australia Boorndawan Willam Aboriginal Healing Service Full time $90,000 - $104,000 per yearAbout UsBoorndawan Willam Aboriginal Healing Service (BWAHS) are the lead specialists in Aboriginal specific family violence services across the Eastern Metropolitan Region. The organisation has developed an excellent record of providing high quality family violence and trauma informed intensive case management, integrated family service responses and...
-
Associate Nurse Unit Manager
7 days ago
Yarra Valley & High Country, Australia Beechworth Health Service Full time $80,000 - $120,000 per yearAre you a passionate and experienced nursing leader seeking a rewarding career in a stunning regional location? Beechworth Health Service (BHS) invites applications for the position of ANUM to join our team on a part-time basis (0.50EFT).Why Choose Beechworth?Nestled in the heart of Victoria's picturesque North East, Beechworth is a charming and vibrant...
-
Course Coordinator
7 days ago
Yarra Valley & High Country, Australia Box Hill Institute Full time $80,000 - $120,000 per yearBe Part of Something Bigger at Box Hill InstituteFull time or Part time opportunities availableAbout the role:At Box Hill Institute, we're growing our Nursing faculty. We have an exciting opportunity available for a Coordinator - Nursing. This is a full time, ongoing position, but we also welcome applications from candidates seeking part time arrangements....
-
Customer Service Representative
5 days ago
Yarra Valley & High Country, Australia Segen Consulting Pty Ltd Full time $60,000 - $80,000 per yearWe are growing the team Newly created opportunity to join this growing customer service team Join a rapidly growing food manufacturing company with a stellar reputation for producing premium, high-quality products As they expand, they're looking for a passionate and driven Customer Service Representative to be the vital link between customers,...
-
Residential Service Manager
1 week ago
Yarra Valley & High Country, Australia DNA Healthcare Full time $150,000 - $177,000 per yearDNA Healthcare is currently seeking an experienced Residential Service Manager to work in a highly regarded facility based locally to the Wodonga area.Situated very closely to the beautiful regional town local to the Albury/Wodonga area, this opportunity includes a highly supportive team consisting of an experienced Clinical Care Manager, Clinical Care...
-
Customer Service Officer
7 days ago
Yarra Valley & High Country, Australia Benetas Full time $60,000 - $80,000 per yearEmpowered to ShineJoin our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we're transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our teams are supported to build meaningful connections and...
-
Clinical Care Coordinator
7 days ago
Yarra Valley & High Country, Australia Mercy Health Full time $60,000 - $90,000 per yearEmployment Type: Full TimeHours: Mon - Fri 7am - 3pmSalary: Gr 5 positionLocation: MP MontroseUpload with Application: Resume, cover letter, and all relevant qualificationsContact: Please apply online, no emailed applications will be considered.Recruitment agents NOT required. Where there's life, there's Mercy. Where there's care, there's You. Through the...