Position Description

January 2025

Position Title Payroll Officer

Division People and Culture

Reports to Payroll Lead

Mission, Vision and Values

Mission: To deliver the highest quality healthcare experience for patients.

Vision: To be the preferred choice for patients, doctors, and staff and to be recognised for the

provision of high-quality clinical care.

Values: Bethesda Health Care is committed to the following values:

• Teamwork – We create an environment of unity and togetherness.

• Respect – We recognise and acknowledge the uniqueness and value of every individual.

• Integrity – We demonstrate honesty and trust.

• Compassion – We work to express God's love through a caring expression of kindness,

tolerance and tenderness.

• Excellence – We excel in all that we do so that we can promote the Mission of Bethesda

Health Care.

• Professionalism – We have pride in the high level of care and service we offer.

Staff are expected to demonstrate these values in the way they work, live the positive behaviours

described in the Bethesda Health Care Code of Conduct, and contribute to and promote the positive

working culture of the organisation.

Position Summary and Role Purpose

Supports the Payroll Lead in ensuring accurate and timely payment to all employees. This role

contributes to the maintenance of efficient, compliant payroll systems and processes, ensuring

adherence to relevant legislation, awards, and internal policies while delivering a high standard of

service.

Key Working Relationships

Internal External

Executive Manager, People and Culture Superannuation Funds, including HESTA

Payroll Lead Salary Packaging Provider

Human Resources Payroll System Provider

Ward and Department Managers Time and Attendance System Provider

Finance

All Staff

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Key Responsibilities

• Process end-to-end fortnightly payroll, including data uploads from the rostering system to

the payroll system and reporting.

• Prepare and process fortnightly adjustments, including changes to employment conditions,

terminations, leave cash-outs and payouts, employee deductions, allowances, and salary

packaging in coordination with the external provider.

• Prepare and process end-of-month superannuation payments via QuickSuper.

• Respond to payroll-related queries from internal and external stakeholders, providing

accurate and customer-focused support.

• Assist the Payroll Lead in maintaining payroll systems to ensure compliance with legislative

requirements and accurate payroll processing.

• Support regular audits to verify the accuracy of payroll and rostering systems, ensuring

correct payments and leave accruals, while contributing to maintaining payroll work

instructions and identifying process improvements.

• Stay up to date with changes to payroll-related legislation and ensure ongoing compliance.

• Maintain accurate and up-to-date employee personnel files.

• Assist with People and Culture projects and initiatives and provide additional support to the

Payroll Lead as required.

Health, Safety and the Environment

• Lead by example in fostering a positive safety culture at Bethesda Health Care.

• Adhere to all Bethesda Health Care policies, procedures, and standard operating guidelines

related to Work Health and Safety (WHS).

• Immediately report any incidents or hazards.

• Use all required safety measures, protective devices, and personal protective equipment.

• Complete all mandatory WHS training and education.

• Promote all staff well-being through respectful communication and interactions.

• Actively participate in WHS consultative processes.

• Uphold Bethesda Health Care's commitment to environmental stewardship by integrating

sustainable practices into all duties.

Governance Quality and Risk

• Read and abide by the safety and quality responsibilities relevant to your role as outlined in

the Clinical Governance Policy/Framework.

• Abide by Bethesda Health Care's Code of Conduct, Work Health and Safety legislation, Equal

Opportunity Act, and Disability Services Act.

• Promote a culture that supports safety and quality by engaging with clinical performance and

safety processes at the unit level.

• Record initiatives and issues in our Clinical Governance System.

• Encourage and support clinicians to speak up for safety.

• Complete all mandatory training, engage in development reviews, and contribute to the

growth and success of others.

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Partnering with the Consumer

Acknowledge and involve patients in their care, address clinical and non-clinical inquiries, provide

appropriate assistance, and promote the use of formal feedback systems.

Selection Criteria

Essential

• Minimum of 2 years' demonstrated experience in Payroll operations within a medium-sized,

complex organisation with a strong service focus, preferably in a healthcare setting.

• Sound knowledge of Human Resources and Payroll legislation, including Fair Work,

Superannuation, and Taxation requirements.

• Understanding of Modern Awards and Enterprise Agreements and their practical application

in payroll processing.

• Strong attention to detail with the ability to use initiative, coupled with well-developed

communication, organisational, and time management skills.

• Commitment to process improvement and an understanding of auditing principles and

practices.

• Willingness to adapt to changes in the payroll environment through continuous learning and

development.

• Dedication to providing high-quality, customer-focused service.

Desirable

• Experience using Access Micropay and Humanforce systems.

• Tertiary qualification in Payroll, Human Resources, or a related field.

Acceptance of Position Description

Employee Date

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