Senior Workplace Engineer

Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.

Rabobank's Workplace Engineering team within the bank's Technology division ensure users have a reliable & secure experience with their workplace tools & systems. The team delivers services across:

• Communication Services, Messaging, Voice & Video
• Core workplace services
• Connectivity & remote access services
• Automation Services
• Collaboration Services
• Workplace Security & Control services
• Client computing services

We are now looking for a Senior Workplace Engineer to join the Workplace Engineering team at our Sydney head office. This is a varied role requiring high level technical knowledge, a proactive mindset, & a collaborate spirit to help drive innovation & operational excellence across our workplace platforms.

• Leading the resolution of high-priority technical issues, ensuring timely closure within SLA targets
• Acting as a senior in the team in diagnosing & resolving technical issues efficiently.
• Collaborating with stakeholders to ensure solutions meet business needs while adhering to technical guardrails & standards.
• Designing & maintaining CI/CD pipelines & infrastructure automation using IaC tools
• Creating & maintaining detailed solution design documentation
• Working with business leaders to assess & enhance workplace efficiency & productivity
• Identify & support the implementation of improvements to deliver cost reductions & enhance service delivery.

• A minimum of 5 years' experience in a System Administration / Engineer role
• Strong interpersonal, collaboration, & stakeholder management skills
• Expertise in Windows systems & PaaS & SaaS applications
• Proven experience administering Active Directory, MS Office 365 & Azure DevOps
• Familiarity with any of the following highly regarded: SCCM, Zscaler, Genesys or Power platform
• Advanced troubleshooting skills
• An ability to create clear, comprehensive guides & manuals for technical processes
• An understanding of ITIL frameworks & principles & change processes
• Knowledge of project methodologies such as Prince 2 or Agile/Scrum
• Willing & able to be work outside normal working hours & participate in the On-Call roster as required.

Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, "Client Driven", "Responsible", "Professional" & "Cooperative" make it a great place to work. We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

What we're proud to offer you:

is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home

Wellbeing leave. These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives

Education Assistance Program. Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development.

Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance

Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners