Part Time Medical Receptionist

10 hours ago

Everton Park, Queensland, Australia GO2 Health Full time $60,000 - $90,000 per year

About us:

We do health differently. At GO2 Health, we're a community of passionate healthcare professionals supporting over 1,700 patients each week through connected care.

Led by practicing clinicians Rod and Kieran, we've built a purpose-designed healthcare hub in Everton Park, QLD, where general practitioners, specialists, nurses and allied health professionals across 10 modalities work together under one roof.

We specialise in veteran care and have exciting plans to expand our tailored healthcare solutions across Australia. Our state-of-the-art facility services private and DVA patients in an environment where collaboration thrives, and every team member plays a vital role in creating a positive experience for our patients.

The role:

As our Medical Receptionist, you're more than just the first face our patients see – you're at the heart of our patient experience. In this part-time role, you'll set the tone for their healthcare journey while skilfully managing a busy front desk in our fast-paced, high-energy clinic.

What we offer:

  • An opportunity to be part of a healthcare model that's redefining integrated patient care
  • A positive and energetic team delivering outstanding care with a healthy dose of humour
  • A supportive workplace where you can contribute to long-term success
  • Ongoing professional growth opportunities
  • Team care arrangements and staff treatment discounts (because we believe caring for others starts with caring for yourself)

You'll thrive here if:

  • You're a people person who genuinely cares about making others feel welcome and supported
  • You're adaptable under pressure and proactive in resolving challenges with a positive, solutions-focused attitude
  • You're tech-savvy and can navigate IT systems and CRM software with confidence to maintain accurate patient records and schedules
  • You're a natural multitasker who can juggle phone calls, appointments and inquiries in a dynamic healthcare setting
  • You bring maturity and life experience to handling sensitive and confidential information and situations with professionalism and empathy
  • You're a team player who brings both warmth and efficiency to your work, supporting your team while getting things done

What makes you a great fit:

  • Experience in customer service that shows in your genuine commitment to providing a positive patient experience
  • A proven ability to manage IT systems, CRM software and patient accounts using Tyro, HICAPS, Medicare, DVA, Workcover and private invoicing
  • A calm demeanour alongside the ability to think on your feet and adapt quickly in a changing and fast-paced environment
  • Strong communication and interpersonal skills
  • Outstanding organisational and multi-tasking skills to keep the clinic running smoothly
  • Previous medical reception experience is desirable, but we value the right attitude above all

If you're ready to join a growing team committed to transforming lives through collaborative healthcare, we'd love to meet you.

How to apply:

Submit your resume and cover letter to Sarah Cooper at OR via SEEK, sharing your experience and why you would be a great fit for our collaborative, patient-centred clinic.

Please note: Due to the volume of applications we receive, we'll only be able to reach out to the candidates selected to progress to the next stage.

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