Technical Operations Support

Brief Description
We have an incredible opportunity for a passionate, self-motivated individual to join our IT team based at our Linley Valley Pork site.

About Us
The Craig Mostyn Group is a leading food and agribusiness that has operated over the past 100 years across Australia. Our operations are in Western Australia, Victoria, and Tasmania, where we produce premium quality pork, beef, lamb, abalone, protein meal and tallow for clients and suppliers here locally and internationally. At the Craig Mostyn Group, our purpose is to provide a sense of belonging where you can grow and develop with us as we aspire to provide high quality and ethical food for generations to come. Our values are embedded in everything we do, where our family of 1,400 employees embody these values every day.

Our Values
FAMILY:
Family values are at the heart of who we are

INTEGRITY:
We always try to do what's right

COLLABORATION:
We are one team

CURIOUSITY:
We're open minded and want to learn

Key Responsibilities

• Delivering first and second-level IT assistance to employees through phone, ticketing systems, or face-to-face interactions.
• Providing first-level support for business applications for carton labelling, inventory and cold-store management (Marel, Foodchain, Wedderburn etc)
• Assisting in cloud-based telephony setup
• Providing technical support for Operational Technology devices and IT infrastructure related to plant operations.
• Executing the setup, configuration, and troubleshooting of user hardware and accessories, including laptops, mobile phones, tablets, and printers.
• Documenting technical procedures effectively
• Performing additional tasks as required

About You

• Understand network and communication protocols, including TCP/IP, DHCP
• Knowledge of Microsoft Active Directory and experience with remote desktop services.
• Competency with Office 365 suite of applications and services.
• Knowledge of Windows Desktop OS, versions 7, 10, and 11.
• Knowledge and understanding of Windows Server OS,
• Great communication and interpersonal skills
• Ability to develop and maintain strong working relationships.

Our Benefits

• Competitive Pay: We offer generous pay packages that reward high performers.
• Recognition & Rewards: We regularly recognise and reward our people, as well as encouraging employee referrals to our business
• Paid Parental Leave: We provide 13 weeks of paid parental leave on top of NES entitlements.
• Health & Well-being: We offer discounted private health insurance along with an Employee Assistance Program for you and your immediate household family members.
• Career Growth: We provide opportunities for professional development and career advancement.
• Discounted Products: We offer great prices across our premium quality Pork, Beef and Lamb products.
• Exceptional Team Atmosphere: We promote a supportive team environment, where working together creates a sense of belonging and we celebrate our wins together.
• Income Protection Insurance

If you're ready to showcase your expertise and join a company that values your skills, apply now to become a part of the Craig Mostyn Group family. Your next career move starts here

To Apply, please submit a cover letter and detailed resume by 28 November 2025.
Craig Mostyn is committed to maintaining, growing, and supporting our diverse and inclusive culture, by seeking and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA, people with disabilities, women, and other diversity groups.