Marketing & Operations Manager

2 weeks ago

Redfern, New South Wales, Australia Nawabi Restaurant Full time $60,000 - $80,000 per year

Location: 353 Cleveland Street, Redfern, Sydney 2016
Job Type: Full-time, Evening Shifts
Salary: Competitive, based on experience
Start Date: 01 September 2025
Visa Sponsorship: Available for the right candidate

About Nawabi:

Nawabi is a premium Indian Pakistani restaurant in the heart of Surry Hills, blending rich Mughal-inspired flavours with a modern high-end dining experience. Our vision is to become one of Sydney's most talked-about restaurants — where guests not only dine but immerse themselves in culture, taste, and story.

Job Purpose:

This is a dual-role position focused on driving marketing performance and managing day-to-day restaurant operations. You will work directly with the founder to grow Nawabi into a household name, ensure smooth front-of-house function, and lead campaigns to boost bookings, group reservations, and brand awareness.

Key Responsibilities:

Marketing -

· Plan and execute digital marketing campaigns (Instagram, Meta Ads, SMS, EDMs)

· Manage content creation: reels, stories, behind-the-scenes, influencer collaborations

· Monitor engagement, track metrics, and optimise for virality and reach

· Respond to DMs, comments, and online reviews promptly and professionally

· Liaise with photographers, videographers, and graphic designers

Operations & Management -

· Oversee day-to-day restaurant operations in coordination with the chef and front-of-house staff

· Manage bookings (walk-ins, online reservations, group/corporate events)

· Ensure excellent guest experience and handle customer feedback

· Train and supervise FOH staff on service standards and systems

· Support in rostering, inventory tracking, and vendor communication

Requirements:

· Experience in hospitality, marketing, or restaurant management (minimum 2 years)

· Passion for hospitality, food, and customer service is a MUST

· Excellent communication, problem-solving, and organisational skills

· Creative mindset with attention to detail

· Strong understanding of Instagram, Reels, and viral content trends

· Experience using tools like Canva, Meta Ads Manager, Mailchimp (preferred)

What We Offer:

· Work with a brand that is bold, modern, and culturally rich

· Opportunity to grow into a senior leadership or marketing director role

· Free meals and staff discounts

· Dynamic, collaborative environment

· Visa sponsorship available for the right candidate

Job Types: Full-time, Permanent

Pay: $60,000.00 – $80,000.00 per year

Benefits:

  • Employee discount
  • Free food
  • Visa sponsorship

Schedule:

  • Evening shift
  • Fixed shift
  • Weekend availability

Supplementary Pay:

  • Performance bonus

Experience:

  • Restaurant management: 2 years (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Expected Start Date: 01/09/2025

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