Roster and Administration Officer

MYVISTA Balcatta Residential Aged Care welocmes applicants for an experienced Roster Admin Officer.  The individual will work closely with the Residential Aged Care Manager and Team to enter all roster activity data and information into our electronic rostering system and provide administration support to ensure the smooth operation and compliance of workforce attendance and availability.

This role requires a person who has the ability to multi-task and prioritise demands while maintaining attention to detail and accuracy of data entry. There are reception and admin duties and relief as part of the role.  This role allows the individual to combine administration, scheduling and customer service skills and experience.

The successful applicant will be an effective communicator by phone, electronic and face-to-face interactions. The candidate must be reliable and adaptable to changing needs and represent the managers' directions and decisions in a positive and effective manner.

The role is Monday to Friday, full-time hours to support the operations needs.

Key Responsibilities of this role:

• Always demonstrate MYVISTA values and code of conduct.
• Creating, updating, and publishing the roster on a fortnightly using the roster system (Mirus Rostering).
• Oversee the rostering process by managing roster templates, rolling over employee rosters, and handling daily shift swaps and changes, in collaboration with the Manager.
• Ensuring timely fulfilment of shifts.
• Ensuring timesheet/clock on approved to meet payroll timelines and processes.
• Update the roster database in real-time and daily under the direction of the Manager.
• Maintain precise and timely documentation.
• Collaborate with the Corporate Finance team to improve efficiencies in workflows and processes,
• Update authorised leave applications into Mirus Rostering
• Update daily allocations into the roster database
• Work closely with the Residential Aged Care Manager
• Liaise with staff for any roster queries or replacements as per the Residential Aged Care Manager and respond responsibly to staff.
• Other general administration duties (e.g. meeting minutes, training records, supply ordering).
• Communicate effectively with all internal and external stakeholders and customers ( Residents, Customers, Staff and Management.

The Skills, Knowledge and Experience required.

• Minimum of one year's experience in a similar role and industry.
• Prior database and rostering experience is essential.
• Strong prioritisation skills with a proven ability to manage workloads to achieve desired business outcomes.
• Proficiency in problem-solving, including root cause analysis.
• Roster software (Mirus) experience is desirable or experience with an electronic rostering system.
• Demonstrated knowledge and understanding of rostering and scheduling process.
• Proven time management and work organisational skills.
• Attention to detail and accuracy in work.
• Good interpersonal and communication skills.
• Excellent written and verbal communication to interact with a wide range of internal employees, participants, their families, carers, community agencies, and other professionals.
• Enthusiasm and positive engagement with both employees and participants.
• Understanding of professional boundaries, privacy, and confidentiality issues.
• High-level skills in MS Office applications, in particular Word and Excel, and be able to navigate and utilise a variety of software databases.
• Proven ability to work under pressure in periods of pressure.

MYVISTA requires the successful applicant to have evidence of all required vaccinations, National Police Clearance, current WA driving license and personal email and SMS contact.

MYVISTA is a non-smoking environment.

Please include a cover letter and CV outlining your experience.

While we would love to contact each applicant, this is not always possible. We thank every applicant in advance for taking the time to apply.  MYVISTA reserves the right to withdraw, shortlist and interview applicants as received.