Regional Facilities Manager- APAC

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

*Regional Facilities Operations Manager – APAC
*Location:
Sydney (with frequent regional travel)

Department:
Enterprise Management Resources – Global Site & Security Resources
Reports To:
Global Head of Facility Operations
Position Summary
eBay is seeking an experienced and customer-focused
Regional Facilities Operations Manager
to oversee our current 11 offices across the entire
APAC region
. Based at our
Sydney office
, this individual is an essential member of the
Global Site & Security Resources
team, part of
Enterprise Management Resources
. You will be responsible for delivering high-quality facilities services and operational excellence across multiple office sites with a strong service mindset, while leading teams, managing vendors, and collaborating with internal and external partners.
Key Responsibilities**

• Oversee day-to-day facilities operations, including both hard and soft services (e.g., maintenance, janitorial, events, catering, etc.).
• Manage small- to medium-scale facilities projects, ensuring timely delivery within scope and budget.
• Foster a proactive service culture, ensuring prompt and effective resolution of workplace maintenance and service issues.
• Regularly visit regional offices to audit performance and ensure consistency in service quality.
• Develop, manage, and report on both expense and capital budgets, in close collaboration with Finance.
• Act as a primary liaison with a variety of stakeholders including Security, HR, IT, Procurement, Real Estate, Space Planning, Design & Construction, EH&S, Legal, and Brand teams.
• Partner with business unit leaders and third-party vendors to ensure efficient and safe workplace operations.
• Identify and drive initiatives to enhance service delivery, reduce costs, and optimize operational performance.
• Develop and implement standardized facilities management practices and tools to ensure consistency and efficiency across all regional locations.

Desired Skills & Competencies

• Excellent interpersonal and communication skills, with a strong service-oriented mindset.
• Proven ability to influence without authority and collaborate across diverse functional groups.
• Financial acumen with experience in facilities budget development and oversight.
• Demonstrated success managing teams across multiple locations.
• Trusted and persuasive communicator who can build strong relationships with senior leaders, team members, and external vendors.
• Experience managing facilities within fast-paced, technology-driven environments.
• Proactive and results-oriented with a high level of accountability and follow-through.
• Skilled in vendor management with a focus on performance and customer satisfaction.

Qualifications

• BA/BS degree preferred in Facilities Management, Hotel Management, Mechanical/Electrical Engineering, Architecture, Design, or Business Administration.
• 7+ years of facilities management experience, ideally in a technology company setting.
• 5+ years of people management experience (direct or indirect), with demonstrated leadership in dynamic office environments.
• Ability and willingness to travel frequently across regional office sites.

*Why Join Us?
At eBay, you'll be part of a company that values innovation, diversity, and integrity. As a member of our global Facilities team, you'll have the opportunity to shape workplace experiences that reflect our culture and support employee success. If you're passionate about operations, service excellence, and continuous improvement, we'd love to hear from you.*
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