Client Service Manager

2 days ago

Revesby, New South Wales, Australia Dynamic Full time

Client Service Manager – Security Division

Location: Revesby, NSW

Job Type: Full-time


About the Role

This is an exciting opportunity to join DSS Facilities as a full-time Client Service Manager based in Revesby, NSW. You'll be the key point of contact for our clients, ensuring that our security operations are delivered efficiently, safely, and to the highest standards. Your leadership and relationship-building skills will help drive continued growth and client success.


Key Responsibilities

  • Build and maintain strong client relationships, ensuring service excellence and satisfaction.
  • Oversee scheduling, rostering, and deployment of security staff to client sites.
  • Monitor service delivery, address client concerns, and resolve issues promptly.
  • Provide regular performance updates and ensure contract requirements are met.
  • Identify opportunities for service expansion and account growth.
  • Support continuous improvement initiatives across service delivery processes.
  • Mentor and guide the operations team to maintain high standards of professionalism and safety.

About You

  • Proven experience in a client-facing or operations role within the security services industry.
  • Strong communication, organisational, and problem-solving skills.
  • Ability to manage multiple priorities and maintain strong client relationships.
  • Leadership experience with the ability to motivate and guide a team.
  • Understanding of relevant industry standards, compliance, and WHS practices.
  • A commitment to safety, professionalism, and customer service excellence.

What We Offer

  • Competitive salary package with growth opportunities.
  • Career development and training support.
  • Collaborative and supportive team culture.
  • Flexible working arrangements to promote work-life balance.
  • Access to employee wellbeing programs and health benefits.

About DSS Facilities

DSS Facilities is a trusted Australian provider of security, cleaning, and facility management solutions. With a reputation built on reliability, innovation, and quality, we support businesses across NSW and beyond. Our people are at the heart of what we do — committed to excellence, safety, and making a positive impact every day.

  • State Manager

    2 days ago

    Revesby, New South Wales, Australia Dynamic Full time

    Location: Revesby, NSWJob Type: Full-timeAbout the RoleAn exciting opportunity exists to join DSS Facilities as State Manager (NSW) — a key leadership position responsible for driving operational performance, business growth, and client success across the state.Based in our Revesby office, you'll lead a passionate team, deliver strategic outcomes, and help...

  • Maintenance & Services Supervisor

    2 days ago

    Revesby, New South Wales, Australia Orora Group Full time $90,000 - $120,000 per year

    Maintenance & Services Supervisor Orora is passionate about manufacturing, delivering solutions that support a diverse range of industries. As a market leader, we pride ourselves on fostering a culture of innovation and growth. With a global reach and an ambitious vision, we offer an exciting opportunity to shape the future of the beverage packaging industry...

  • Maintenance & Services Supervisor

    2 days ago

    Revesby, New South Wales, Australia Orora Full time $90,000 - $120,000 per year

    Maintenance & Services SupervisorOrora is passionate about manufacturing, delivering solutions that support a diverse range of industries. As a market leader, we pride ourselves on fostering a culture of innovation and growth. With a global reach and an ambitious vision, we offer an exciting opportunity to shape the future of the beverage packaging industry...

  • Field Service Supervisor

    5 hours ago

    Revesby, New South Wales, Australia Hitachi Full time $80,000 - $120,000 per year

    Revesby, NSW, Australia, 2212Full Time - PermanentHitachi BenefitsTWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity.Health: Discounted Medibank health insurance policy.Wellness program: access to Employee Assistance Program.Stability: Permanent Full-Time Position in a leading OEM with long-term job security.Uniform:...

  • Customer service Officer

    1 week ago

    Revesby, New South Wales, Australia Synergie Australia Full time $36,000 - $72,000 per year

    We are looking for a Customer Service Officer, to join the team in Revesby on an ongoing basis  (Monday - Friday from 7AM-3PM).As a Customer Service Officer, you will be the frontline representative of the business. Your primary responsibilities will include providing accurate information on products, generating quotes, managing freight costs, and...

  • Senior Workforce Manager

    2 weeks ago

    Revesby, New South Wales, Australia Core Talent Full time $150,000 per year

    Health, Safety, and Workforce Manager Up to $150,000 plus Company Car plus Super, Health, Safety, and Workforce Manager for a leading labour hire company within the construction industry, Padstow.Managing a small team, this is a fantastic opportunity to manage HSE across multiple sites, working closely with various stakeholders to provide guidance on site...

  • Customer Service Representative

    1 week ago

    Revesby, New South Wales, Australia Opal Full time $40,000 - $60,000 per year

    Job description:Discover Opal….We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions, and sustainabilityDiscover the Opportunity….Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard...

  • Customer Service Representative

    1 week ago

    Revesby, New South Wales, Australia Opal Full time $50,000 - $70,000 per year

    Discover Opal….We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions, and sustainabilityDiscover the Opportunity….Opal Fibre Packaging Australia provides a full service offering in corrugated cardboard box packaging...

  • Certification Officer

    2 days ago

    Revesby, New South Wales, Australia Conformity Certification Services Pty Limited Full time $90,000 - $120,000 per year

    This is a unique opportunity for a technically qualified individual to take on an electrical product safety assessor role within a respected certification body.The successful candidate will primarily evaluate client documentation against Australian and/or international standards and local regulation for independent certification.You will work closely with...

  • Float Attendant

    6 days ago

    Revesby, New South Wales, Australia City Cave Revesby Full time $45,000 - $60,000 per year

    About the roleCity Cave Revesby is seeking a dedicated and attentive Float Attendant to join our team on a part-time basis. As a Float Attendant, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our float therapy centre located in Revesby, NSW 2212.What you'll be doingWelcoming and orienting clients...