Retail Account Manager

2 days ago

Sydney, New South Wales, Australia Telsim Australia & New Zealand Full time

About us:

Telsim is a leading provider in the Australian telecommunications industry, connecting people to the things they love through innovative and entertaining experiences. With a focus on customer satisfaction, we offer fast, reliable services and a nationwide mobile network. Whether you prefer traditional SIM cards or the convenience of eSIM technology, Telsim has you covered. Join us as we deliver on the promises of the digital world and provide the best and most affordable prepaid SIM cards and eSIM solutions.

Qualifications & experience:

  • You're a self-starter who enjoys working independently and in a supportive remote team environment. You have the willingness and ability to work with and manage our CRM system, which is spreadsheet based.
  • You enjoy travel and have the energy to visit customers on a daily basis.
  • You want to be rewarded for your passion to service the needs of our customers and acquire new customers with incentive commissions for reaching your monthly targets.
  • You live in Sydney and have a willingness to travel regional periodically.

Tasks & responsibilities:

  • Reporting directly to the National Sales Manager you'll be the single point of accountability for your territory.
  • You'll be part of a remote team working autonomously and independently, servicing Sydney metro areas.
  • You'll build and maintain relationships with current customers and grow your customer base through new business acquisition, carving your own path while being supported and rewarded for your efforts.
  • There will be travel to regional areas on a semi-regular basis with overnight stays.
  • Actively increasing and managing the Telsim retail footprint in Sydney through building and maintaining current relationships and fostering new relationships. Planning and making regular contact with customers in person, organize merchandise and understand customer needs.
  • Planned in-store training sessions with retail staff to understand our user friendly online portal Developing and maintaining a strategy for cross selling, upselling and identifying target accounts to achieve sales and margin growth.
  • Developing and maintaining a strategy for cross selling, upselling and identifying target accounts to achieve sales and margin growth, while maintaining excellent customer service.
  • Developing a thorough knowledge of all product offerings to forecast and track customer account sales, in a daily sales planner, to provide you and the company with quality data.

Benefits:

  • Package includes base salary + car allowance + tools of trade (mobile, laptop, tablet) + commissions. Permanent full-time opportunity.
  • Thorough and ongoing training in all aspects of the role and coaching, we want you to increase your skill set and grow. Manage a portfolio of your own customers and grow your customer base within a fast growing company.
  • To be considered for this role you must have full working rights in Australia and a clean, unrestricted drivers license You enjoy travel and have the energy to visit customers on a daily basis.
  • You want to be rewarded for your passion to service the needs of our customers and acquire new customers with uncapped commission and bonuses for reaching your monthly targets.
  • You're enthusiastic and resilient and want to create a long-term career within a business where you have uncapped earning potential. You live south of Sydney and have a willingness to travel and stay overnight on a few occasions.

Salary:
$80,000 – $100,000 per year

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