Integration Analyst

2 weeks ago

Perth, Western Australia RACWA Full time $90,000 - $120,000 per year

With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."

As an Integration Analyst, you'll play a pivotal role in delivering operational improvements within RAC Insurance Claims Services. You will translate strategy into action, drive small-scale projects and initiatives from concept to embedded practice, and enable seamless integration across people, processes and systems.

What you'll do

Working within our Claims Delivery team, you will:

  • Coordinate the execution of operational improvements, projects and initiatives across Claims Services.
  • Facilitate working groups to validate delivery approaches, gain stakeholder endorsement, and support transition-to-operations activities.
  • Apply structured methods to ensure business readiness, adoption and long-term integration of changes - with minimal disruption to frontline operations.
  • Partner with stakeholders across all levels - from executives to frontline specialists - to embed solutions effectively.
  • Assess business and people impacts, recommend mitigation strategies, and guide leaders through operational transitions.
  • Support updates to regulatory and compliance requirements, ensuring smooth operational adoption.
  • Collaborate on the review and refinement of policies, frameworks and processes to drive continuous improvement.
  • Contribute to delivery assurance, reporting, and performance tracking.

What you'll bring

  • Proven experience in delivering or integrating operational or project-driven change.
  • Exceptional communication, facilitation, and influencing skills with the ability to navigate ambiguity and shifting priorities.
  • Experience working in dynamic and fast-paced environments.
  • Strong analytical and problem-solving skills, with a collaborative mindset.
  • Experience in Insurance or Financial Services (desirable)
  • Accreditation or demonstrated capability in Project Management, Business Analysis or Organisational Change (highly desirable).

What can we offer you

  • A workplace culture where our people feel valued, respected and empowered
  • Work in flexible ways that meet work/life commitments and support wellbeing
  • Be part of a purpose led organisation that gives back to the WA community
  • An environment that values ongoing career development
  • Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance
  • Opportunities for community engagement and corporate volunteering

Apply online - send us your CV showcasing what you can bring to the team.

Applications Close COB Wednesday 3rd September 2025

#BetterJourneysRAC

#LI-LH1

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