
Medical Receptionist
2 days ago
Medical Receptionist
Illawarra Sleep Medicine Centre is seeking an experienced Medical Receptionist for a Full Time role within our growing team. Hours of work are Monday to Friday, 9am to 5pm.
The role includes, but is not limited to:
- Welcoming patients and confirming their details
- Managing telephone enquiries and taking messages as required
- Scheduling patient appointments including sending reminders and recalling patients
- Invoicing patients/taking payments
- Processing health fund & Medicare claims
- Arranging mail/postal
- Processing outgoing and incoming emails, faxes and scanning documents
- Reviewing and sending letters
- Liaising with pathology & other medical groups
Essential:
- Ability to work independently and as part of team
- Ability to work under pressure in a fast paced environment
- Ability to understand medical terminology
- Working knowledge of basic medical terminology, particularly sleep medicine terminology preferred
- Great attention to detail
- Pleasant & empathic manner to both patients & other staff
- Computer skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with practice management software
- Minimum 2 years' experience in an administrative environment preferred
- Demonstrated customer service experience, preferably in healthcare or service industry
- Eligibility to work in Australia (Australian citizenship, permanent residency, or valid work visa)
Desirable:
- Experience working in a medical environment
- Experience with GENTU or other medical software
- Knowledge of Medicare billing processes and health fund claims
- Prior retail experience and willing to learn new skills in a challenging environment.
To Apply: Email a cover letter clearly addressing the criteria listed above, along with your resume and 2 contactable references to:
Dr Terry Sands
Applications close 21st of September 2025
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