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Operations Center Analyst

2 weeks ago

Hammond Park, Western Australia Heli-One Full time

CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board

At CHC, we pride ourselves on our values and culture

Accountability
Take pride and ownership of our actions and results.

Collaboration
Working together with transparency and trust to drive continuous improvement.

Care
Creating a safe and sustainable environment for all.

Integrity
Doing what's right and fostering a culture of respect.

Excellence
Prioritizing quality services and setting industry standards.

Operations Center Analyst
Jandakot, WA

Reach Beyond with CHC Helicopters (Australia)
At CHC Helicopters Australia, we deliver safe, reliable, and world-class helicopter services across the offshore energy sector, emergency medical services, and search and rescue.

For more than 75 years, CHC has been trusted to deliver aviation solutions in some of the most remote and challenging environments across the globe. Our dedication to safety, innovation, and operational excellence underpins the critical services we provide to our customers and the communities we serve.

Our people make the difference. With a strong commitment to safety, teamwork, and professionalism, we help our customers and colleagues reach beyond what they thought possible.

All you have to do is get on board.
Role Summary
We are seeking a suitably experienced
Operations Center Analyst
to join our fixed-base operations in
Jandakot, Western Australia
.

Reporting to Base Manager, the Operations Center Analyst will provide support to operations and maintenance at the base. The role is responsible for the efficient administrative coordination of CHC operations including support to our client.

  • Monitor and assist with Safety, Security and Quality in accordance with the JMS, Safety Management System, Base Operating Procedures, Local Airport and Environmental Regulations, Customer, and Industry Standards.
  • Long-term and short-term roster and scheduling in accordance with Company and Contract requirements.
  • Prepare, organise, and take minutes for monthly HESS meetings.
  • Prepare, organise and document quarterly base safety exercises.
  • In consultation with the client, maintain base safety schedule checks on all safety equipment.
  • Attend to visitor access control and administer ASIC passes for Visitors & Contractors.
  • Conduct Base Safety Inductions for staff and contractors.
  • Manage communication protocols, processes and content with customers, other company locations, staff, vendors and local service providers and authorities.
  • Prepare customer and company operational reports and manage underlying documentation and data.
  • Maintain supervision and maintenance of base operational vehicle, including proper vehicle utilisation and monitoring of vehicle log.
  • Oversee paramedic flight role equipment which include helmets and harnesses.
  • Prepare prompt and accurate invoicing reports for Contract and customers.
  • Co-ordinate accommodation and company transport requirements.
  • Support travel bookings when required.
  • Arrange local supply requirements and payments through Base account.
  • Coordinate base facilities management and maintenance.
  • Receipt and dispatch of goods.
  • Maintain Base Petty Cash.
  • Conduct Internal Audits.
  • Management of ERHS remote/regional fuel caches.
  • Provide other general administrative duties as required.
  • Previous experience in a similar role is preferred but not essential.
  • Strong organisational and time management skills.
  • Competent computer skills especially with Microsoft Office Suite.
  • Strong communication and interpersonal skills.
  • The ability to work autonomously and under supervision.
  • Ability to work collaboratively across teams.
  • Demonstrate a positive, flexible, and adaptable approach.
  • Excellent customer service skills.
  • Aviation experience will be viewed favourably.

Eligibility
Applicants must have the legal right to work in Australia and meet any clearance requirements relevant to the role.
Diversity & Inclusion
At CHC, we celebrate diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, people of all genders, the LGBTI+ community, mature-aged workers, people with disability, and people from culturally and linguistically diverse backgrounds.

Recruitment Process
We may commence interviews or close applications prior to the advertised closing date if suitable candidates are identified. We therefore encourage applicants to apply as early as possible.
We reserve the right to contact only shortlisted candidates.