Assistant Front of House Manager

2 weeks ago

Brisbane, Queensland, Australia Sue's Burgers and Shakes Full time $60,000 - $90,000 per year

Assistant Front of House Manager

Do you love creating amazing customer experiences and supporting a team to thrive in a fast-paced, energetic environment?

Sue's Burgers and Shakes is on the lookout for an enthusiastic Assistant Front of House Manager to help lead our dynamic team

What We Offer:
  • A fun, vibrant, and supportive workplace
  • Competitive above-market pay
  • Opportunities to grow your hospitality career
  • Ongoing training and development to help you succeed
Key Responsibilities:
  • Customer Support: Help ensure every guest has a top-notch experience by supporting the team with customer feedback and service excellence.
  • Team Support: Assist the Front of House Manager in leading and motivating the team to deliver exceptional service.
  • Training: Help onboard and train new team members while encouraging ongoing development for the crew.
  • Scheduling Support: Work with the manager to ensure efficient team scheduling and contribute to meeting labour targets.
  • Daily Operations: Help maintain smooth daily operations, including cleanliness, presentation, and safety standards.
  • Problem Solving: Jump in to resolve challenges on the floor and keep things running smoothly during busy shifts.
About You:
  • Experience in a supervisory or team leader role in hospitality
  • Strong people skills and a passion for customer service
  • Great communication and a team-first attitude
  • Willingness to learn and grow with the business
  • A proactive, hands-on approach to getting things done
Why Join Us?

At Sue's, we're all about good vibes, great food, and awesome people. As Assistant Front of House Manager, you'll be a vital part of the team that keeps the energy high and the service top-tier.

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