Full Time Resident Experience Ambassador

2 days ago

Sydney, New South Wales, Australia HOME Full time $60,000 - $80,000 per year

Be Part of Something New – Join HOME Parramatta Pre-Opening

There is no place like HOME

HOME is reinventing how people rent.

Inspired by the service culture of world-class hotels, HOME offers contemporary luxury living, purposefully designed for renting. Featuring high-quality apartments, exclusive resident amenities, professionally managed services and curated community events, HOME fosters a connected, convenient and elevated lifestyle for renters.

As we prepare to open our brand-new Parramatta property, we're building a passionate pre-opening team who will set the tone for this exciting new community.

HOME Parramatta, set to open in late 2025, is our first project in New South Wales, following into the footsteps of our three popular assets in Melbourne (Southbank, Richmond and Docklands). Our team is like no other, empowered to be themselves and to perform their very best. We create authentic living environments with the commitment to WOW our Resident community each and every time.

We are on the lookout for a passionate, experienced and service focused Full-Time Resident Experience Ambassador to be the face and heart of HOME Parramatta. This is a rare chance to step into a pre-opening role, shaping first impressions and helping us deliver a seamless move-in journey for our very first residents. 

You'll be the first point of contact for residents, assisting with everything from move-in logistics and amenity bookings to day-to-day support. With service excellence at the core of what we do, your role is all about creating memorable moments that make our residents feel truly at home.

What you'll love about HOME Parramatta:

  • A vibrant pre-opening environment with true team spirit

  • Career growth, mentoring, and exposure to all aspects of property management

  • Ongoing in-house training and development opportunities

  • An attractive hourly rate plus referral incentives

  • 24/7 wellbeing support through our EAP program

  • Recognition and reward for great performance

We are looking for someone with 1-2 years Front of House experience in hospitality, hotels, customer service or property, Weekend and evening shifts are part of the rotating roster.

If you're ready to bring your energy, passion and professionalism to this pre-opening role at HOME Parramatta, we'd love to hear from you.

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