Administration Officer

• Permanent Full Time opportunity available (9 day fortnight, 36.25 hours/week)
• Certificate IV in Business or similar competency + substantial experience supporting a large team
• LGO 4 ($79,414 - $85,123 per annum + superannuation) based on skills, qualifications and experience

Why Choose Us
Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.

We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.

Council's vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.

Our Vision:
A globally connected community driven by lifestyle and nature.

Our Purpose:
Grow Townsville

Our Values:
Safety, Excellence, Respect, Value, Enjoyment

About The Role
We are seeking an experienced and proactive professional to provide subject matter expertise and leadership within our Administration team. In this role, you will supervise and support Administration Officers to ensure collaboration and consistent delivery standards across the Infrastructure and Operations Division.

Acting as a central point of contact, you will provide direct administrative support and strategic advice to the Team Manager on operational, policy, and governance matters. You will play a key role in improving systems, processes, and procedures, while delivering exceptional customer service to a diverse range of stakeholders including internal teams, government departments, council leadership, and the Mayor.

This position involves managing service requests, records, correspondence, reporting, scheduling, and procurement activities, ensuring accuracy and compliance with record-keeping standards. Your ability to prepare clear, factual documentation and maintain optimal workflow across multiple work sites will be essential to the success of the administration function.

About You
Our ideal candidate will have:

• Certificate IV in Business or similar competency.
• Substantial experience in an administration role, supporting a multi-disciplinary team.
• Demonstrated expertise in an administrative, financial, legal or analytical discipline.
• Supervisory experience leading an administrative team.
• Experience developing the skills and knowledge of others within a team environment.
• Current "C" class driver's licence.
• Proficiency in council products including but not limited to, ECM/CES/Marvel/Property and Rating (desirable).
• Must be willing to undertake duties in various council work locations and teams throughout the Infrastructure and Operations Division as required.

How To Apply
Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.

For Further Information Review The Position Description.
Closing Date: 11.45pm, Monday 1 December 2025
What We Offer

• 17.5% annual leave loading
• Up to 5 weeks annual leave
• Up to 3 weeks Personal/Carers Leave
• 14 weeks paid Parental Leave
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Learning and Development opportunities
• Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program
• The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact

or phone for a confidential discussion.

Attachments

• Admin Officer - Functional