Change & Release Manager (NV1)

7 days ago

Canberra n Capital Territory, Australia Green Light Worldwide Full time $80,000 - $120,000 per year
  • Initial 12 month assignment
  • Canberra offices - onsite
  • October start

About the engagement:

Change & Release Manager will oversee the planning, scheduling, and execution of software releases across various platforms. This role ensures that all aspects of the release process are well-coordinated, ensuring smooth deployments with minimal disruption to services. The Release Manager will work closely with development, operations, and project management teams to manage and improve the release lifecycle.

Responsibilities:

  • Led release activities across a large Agile program and is comfortable presenting to executives.
  • Experience in coordinating Change and Release Management activity across a portfolio or organisation.
  • Ownership and drive continuous improvement of the release process.
  • Communicate the scope and purpose releases, environment refreshes, release schedules, release status and escalation of issues and risks, while ensuring that the quality and integrity of releases are maintained.
  • Plan and facilitate release activities across development and testing, ensuring quality and timely deployments across all environments.
  • Maintain consistency of releases across sandbox environments, testing and external test environments.
  • Define and manage technical change control processes for release readiness criteria and ensure all changes meet readiness criteria prior to deployment
  • Build a pipeline of pending releases with the internal stakeholders
  • Define and agree Release and deployment plans with the customers
  • Working with account resources, primarily Project, Technical, Incident and Release Management to deliver client outcomes.
  • Operating proactively and successfully within a multi-vendor environment.
  • Delivering to the customer contract for Change and Release design and operation
  • Ensuring Project Managers and subcontractors comply with the company and customer Process.
  • Representing and implementing Release successfully for the customer's environment.

Requirements:

  • Extensive experience in or working with Change/Release/Incident Management/Project roles.
  • Willing to
    work after hours
    as required for afterhours deployments.
  • Release/Change reporting and compliance skills.
  • Demonstrated ability to coordinate cross-functional work teams toward task completion.
  • ITIL 4 Foundation Certificate, desirable.
  • Ability to exercise strong governance of process in high-pressure situations.
  • Experience in negotiating with key partners to achieve a win-win situation.

We are an Australian onshore services company that provides technology capability across ANZ and Asia. Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs. At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. During the recruitment process, if you require any accommodations or modifications please reach out to or call

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