Loyalty Manager – Rewards

Who we are:

Ready to join the ultimate decision-making dream team? Hop aboard the Rocketship

At Finder, we're all about helping people find better deals. Whether it's to save money, make money, or snag sweet rewards, we're here to make sure people are getting the best possible deal. But that's not all – we're also on a mission to inject some excitement into the daily grind

With offices in Sydney, Toronto, New York, London, and Wroclaw, we've built a dynamic community of over 290 curious minds. But we're not your typical corporate clan. Diverse thinkers united by our core purpose to make money easy, we have a shared passion for turning the norm on its hea

d.

If you're itching to shake things up, develop your expertise, and be part of a crew that values creativity, drive, and a good dose of quirkiness, then you might just be the missing piece to our puzzle. So why wait? Join us and let's navigate this wild world of decisions together ?

**?

Role Overv**

iew:Finder Rewards is an existing and fast growing, multi million dollar loyalty initiative connecting Australians with some of the country's biggest brands. We're looking fo
r a Loyalty Man
ager to run the end-to-end operations of the program. This is a unique opportunity to make an immediate impact in a high-growth environment and help shape the future of one of Australia's most exciting loyalty platfo

rms.You'll work cross-functionally with Sales, Customer Care, Product, Tech, and Marketing, with the opportunity to build and lead a team as the program scales. Over time, this role can evolve into senior ownership of loyalty and rewards at Fin

**der.

Responsibili**

• ties:Program Opera
  tions – Manage the day-to-day operations of Finder Rewards, ensuring offers and campaigns are executed smoothly and on
• time.Go-to-Market Exec
  ution – Partner with Sales to take the program to market, develop/optimise sales collateral, and leverage performance results to drive new d
• eals.Offer Manag
  ement – Coordinate with Product and Technology to bring new offers live, optimise how they are presented on-site, and continuously improve user experi
• ence.Commercial Repo
  rting – Own reporting of key metrics to ensure decisions are data-driven and commercially s
• ound.Partner Manag
  ement – Manage supplier and partner relationships, ensuring offers are compelling, delivered as promised, and deliver strong
• ROI.Scale & G
  rowth – Build scalable processes, identify improvement opportunities, and prepare the program for expan

**sion.

KPIs & Success M**

• etricsGrow
  th in partner
• offersGrow
  th in program r
• evenueCustomer
  uptake and engagement with r
• ewardsCommerci
  al ROI across offers and cam

**paigns

Essential requirements of th**

• e role:Experie
  nce in loyalty, rewards, or ecommerce program man
  agement in a fast-paced, high-growth envir
• onment.
  Strong commercial
  acumen with the ability to translate data into
• action.A
  ble to work cross-funct
  ionally with teams, while also capable of leading and building a team as the program
• scales.Highly organised, process-driven, and a
  ble to prioritise comme
  r
• cially.A self-starter w
  ho can own o
  utcomes and thrives in a flexible, performance-oriented c

**ulture.

Why**

• Join UsBe pa
  rt of a multi-million-dollar loyalty in
  itiative with huge growth
• upside.Opportu
  nity to build and lea
  d a team as the program
• expands.Direct expo
  sure to senior le
  adership and the GM, Commercial &
• Loyalty.Wo
  rk with some of Australia's bigges
  t brands across banking, telco, and
• retail.Outcome-focused, flexible culture where performance and impact are rec

**ognised.

Perks/**

• Benefits:5 days of additional 'Life Leave' each year to use for life's bi
• g momentsFree daily lunch -
• in officeGenerous gender - neutral parental leave (up to 16 weeks in A

ustralia)