Business Analyst

Team Global Express (TGE) is on a mission to transform logistics through innovation and customer-centric solutions. We're looking for a skilled Business Analyst to join our Freight Applications team and play a key role in bridging the gap between business needs and technical solutions.

This is your opportunity to work on high-impact projects that support transport management, pickup and delivery orchestration, and customer portals—helping us deliver smarter, faster, and more secure freight services across Australia.

• Collaborate with stakeholders across IT, operations, and customer service to gather and define business requirements.
• Analyse existing freight systems and processes to identify opportunities for improvement and innovation.
• Translate business needs into clear functional specifications for development teams and vendor partners.
• Support the planning and delivery of system enhancements, upgrades, and new projects.
• Conduct gap analyses, feasibility studies, and impact assessments to guide decision-making.
• Assist in testing, validation, and implementation of new features and solutions.
• Create and maintain documentation including process maps, user stories, and training materials.
• Provide insights and recommendations based on data analysis and industry best practices.

• Bachelor's degree in Business, Information Systems, or a related field.
• 3+ years of experience as a Business Analyst, ideally in logistics, transport, or enterprise applications.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication and stakeholder engagement abilities.
• Experience working with cross-functional teams and external vendors.
• Familiarity with transport management systems and customer-facing platforms is a plus.
• Proficiency in tools such as JIRA, Confluence, Visio, and Excel.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit .

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.