AWS Platform Engineer

About us:
Making a meaningful difference with mission-critical software that empowers communities to thrive.

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer's diverse problems – supporting multiple businesses across a variety of markets to be ready for anything.

We're an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers.  So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can't be found in any other company.

It's an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star – the communities we serve, and society at large.

The Key Accountabilities Of The Role

• To ensure maximum uptime of all critical business platforms.
• To ensure we minimise the chances of any security breaches.
• To continually look for ways to optimise the infrastructure for better performance and overall reduction in operational hosting costs

The Key Responsibilities Of The Role

• Design, build, and maintain scalable and reliable infrastructure to support business operations.
• Develop self-service solutions, including templates and tooling, to empower developers and streamline workflows.
• Identify, investigate, and resolve security vulnerabilities and compliance issues in cloud infrastructure to ensure a secure and robust environment
• Automate routine operational tasks to improve efficiency and reduce manual effort.
• Embed Infrastructure as Code best practices into existing environments to enhance consistency and scalability.
• Implement and advocate for DevOps practices to drive collaboration and continuous delivery.
• Provide a secure, high-performance hosting platform for SaaS products, ensuring compliance and reliability.
• Analyse and resolve technical, application, and production incidents to minimize downtime and disruptions.
• Stay informed on emerging technology trends and innovations to drive continuous improvement and modernization.

The Key Requirements For The Role

• Strong analytical skills plus excellent written, oral communication and presentations skills
• Demonstrated orientation towards using initiative, being proactive and accountable.
• Building and maintaining key stakeholder relationships with a focus on communication amongst multiple teams.
• Ability to work flexible hours.
• Demonstrated ability to prioritise competing requirements and resolve conflicts.
• Ability to set and meet deadlines and an ability to perform under pressure.
• AWS Best Practices
• The twelve-factor app methodology
• Thorough networking and security knowledge.
• Exposure to system performance and capacity planning, platform upgrades, root cause analysis and application change management processes.
• Exposure to problem analysis in complex IT systems.
• Exposure to ISO27001
• Minimum 1-3 years' experience as a Cloud Infrastructure Engineer/DevOps Engineer roles/System Administrator

The Ideal Candidate Will Have Experience With

• Experience in Amazon Web Services covering services such as VPCs, EC2, RDS, ECS, SES, SQS, SNS
• Experienced in managing Windows Server environments, including IIS administration and Windows domain configuration.
• Knowledge of the CI/CD best practices, with experience in GitHub actions, Azure DevOps or Buildkite and experience with Software Deployment with tools such as Octopus Deploy.
• Understanding of Infrastructure as Code (IaC), such as Terraform, AWS CloudFormation or Sparkleformation
• Proficiency in a Programming language or Scripting language such as Python, PowerShell or Bash.
• Database Administration experience with Microsoft SQL Server, PostgreSQL and MySQL
• The ability to adapt to rapid, iterative change
• Experience working closely with Product Development teams
• Ability to operate in a small lean stream-aligned team.
• Familiarity with Observability tools and ability to create dashboards with SLAs/SLOs

Why you should become a ReadyTecher:

• A day off for your birthday- hip hip hooray
• Additional 4 days of leave each year
• ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island
• Hybrid work, with in-house baristas in Australia via the Ready Beans team
• Access to Sonder- a technology-driven platform supported by safety, medical and mental health experts - available 24/7
• Paid parental leave
• Additional paid leave for miscarriage, endometriosis and menopause
• Volunteer leave
• Flu vaccinations
• And plenty of ReadyTech merch drops along the way

ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong.

As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check. Should you have any questions or concerns regarding these requirements, please feel free to contact us.

So, if you are ready for anything, please apply today. Please note that if your application is progressed to the next stage, we will send you some testing to complete as part of your application as we have found this helps us to quickly identify potential ReadyTechers
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