Head of Digital and Innovation

1 week ago

Sydney, New South Wales, Australia Knightcorp Insurance Brokers Full time $180,000 - $250,000 per year

Forerunners in the Unforeseeable: Redefining Insurance, One Bold Innovation at a Time

At Knightcorp, you're not just an advocate for new ideas; you're a trailblazer. You boldly harness emerging technologies, set new benchmarks for excellence, and shape what's next for business and client experience.

We dare to lead where others hesitate, embodying our credo as "Forerunners in the unforeseeable."

Your Opportunity to Lead Transformation

Step into a pivotal role that will reshape the very future of insurance broking—not just in Australia, but across the globe.

As Head of Digital and Innovation, you will be the architect of Knightcorp's digital roadmap and the driving force behind a high-performance, forward-thinking team that celebrates innovation, champions collaboration, and empowers autonomy at every level.

  • Drive the technical direction and digital strategy, with a sharp focus on AI, Robotic Process Automation (RPA), and the revitalisation of our core systems (broking management, claims, and CRM platforms).
  • Lead and inspire a compact, agile team of innovators, business analysts, and software developers to reimagine how technology reduces manual tasks, delivers economic value, and elevates user experience and self-service.
  • Conduct vendor assessments, oversee system selection, map and analyse processes, and deliver technical proofs of concept that shape our next generation of client solutions.
  • Challenge the status quo in a sector that's long resisted change—bringing energy, logic, and lateral thinking to every challenge and opportunity.
  • Engage confidently with stakeholders at all levels, from boardroom to client frontlines, ensuring every digital initiative aligns with Knightcorp's vision and client-centric ethos.

What We Offer

  • This isn't just about joining a company—it's about leaving your mark on an entire industry and redefining what clients expect from insurance.
  • Direct influence on business strategy, operational transformation, and the global client experience.
  • Competitive compensation, comprehensive benefits, and access to global markets alongside the world's most visionary technology partners.
  • An inclusive, entrepreneurial culture that celebrates bold ideas, future-first thinking, and the courage to break new ground.

Who You Are

  • A digital and innovation leader (Head of Digital, Chief Product Officer, Chief Technical Officer, or similar) with a track record in insurance broking, financial services, or a comparable client-focused industry.
  • Proven success leading systems transformation, delivering complex upgrades (CRM, broking, claims, financial systems), and managing the adoption of AI, RPA, and other business-enabling technologies.
  • Skilled at process mapping, vendor assessment, and technical proof of concept delivery.
  • A self-starter who thrives in ambiguity, combines logic with lateral problem-solving, and can operate seamlessly across all levels of the organisation.
  • An inspiring communicator and stakeholder manager, passionate about innovation and setting new standards for client experience.

If you're ready to challenge conventional thinking, pioneer digital breakthroughs, and deliver extraordinary client experiences, we want to hear from you.

Join Knightcorp
—become a forerunner in the unforeseeable and help shape the future of insurance, one bold innovation at a time.

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