Executive Manager

6 days ago

Rockhampton, Queensland, Australia Limelight People Full time $120,000 - $180,000 per year

The Executive Manager oversees all service delivery teams and will ensure contractual performance (service delivery and financial), licensing/ accreditation compliance, continuous improvement, human resources management and growth of our business through strategic partnerships and innovation.

Responsibilities:

  • Develop, monitor and report on an Operational Plan which responds to the clients Strategic Plan.
  • Remain up to date with next best practice, sector reform and opportunities.
  • Ensure compliance to licensing / accreditation and risk framework and embed a culture of continuous improvement, innovation and service excellence.
  • At a minimum, achieve contract compliance by ensuring service delivery, human resourcing and expenditure align with the contract and allocated budget. Staff awareness of these contracts and their responsibilities should also be embedded.
  • Provide reports and briefs to the CEO, Board and the appropriate governance committees including risk, progress against Operational Plan and KPI's.

Mandatory qualification/s and experience:

  • A bachelor's degree in social or behavioural sciences, social work or psychology (or related discipline) and a minimum 5 years, relevant managerial level experience within community services and housing sectors.

Selection criteria:

  • Ability to inspire and exhibit strategic leadership capabilities including fundamentals in positive change management.
  • Experience at a management level, government relations, funding and growth across a geographically diverse portfolio.
  • knowledge and understanding of Commonwealth, State and Local Government policies, programs, legal and compliance frameworks.
  • Contemporary knowledge of principles, practices, theory and philosophies that underpin service delivery approaches towards positive participant outcomes.
  • A high degree of drive, initiative, motivation, and outcome orientation with the capacity to think strategically and deal with multiple and often conflicting priorities.
  • Effective written and verbal communication skills with the ability to build and maintain effective internal/ external relationships and to share specialist knowledge and technical skills within a team environment.
  • Strong financial capability, including a commitment to producing consistently good financial results.

Please apply to learn further information about the job.

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