Family Dispute Resolution Community Connector

Family Dispute Resolution Community Connector Temporary Fulltime Role until 30th June 2026

The position of Community Connector is a role working within the Early Years Children & Families Unit to support families who are wishing to access support through Family Dispute Resolution. The role is responsible for connecting with community to share information and advertise the FDR program. They are required to attend Community events, engage with organisations and seek out unique ways to ensure the FDR program is advertised and known to Communities within the allocated footprint. The role is the first point of call for referrals and is responsible for conducting assessments with families which will assist in determining their eligibility for Family Dispute Resolution. The person in this role will be exposed to highly confidential information pertaining to trauma, mental health, AOD, conflict, domestic and family violence and will be responsible for completing relevant referrals to ensure the family unit is appropriately supported.

SELECTION CRITERIA

1. Demonstrated ability to engage with Community and relevant agencies to build awareness and promote First Nations Family Dispute Resolution, this includes travelling to other Communities within the service footprint.

2. Enhancing the ability and understanding of First Nations families to engage in a supported mediation process to resolve conflict.

3. Demonstrated ability to deal with complex issues, prioritise and work under pressure and meet deadlines.

4. Excellent verbal and written communication skills including interpersonal, intake/assessment and computer literacy.

5. Maintain regular effective and meaningful contact with families and services.

6. Complete accurate, relevant and timely documentation and records for each family for accountability and reporting both internally and externally.

Benefits & Culture:

• Full-time employees receive an Additional Day Off (ADO) each 4 weeks once 120 hours worked.
• Full Salary Packaging services are provided – which means you save more tax.
• Discounted Fitness Passport
• Professional Development through access to experienced and quality leadership.
• Access to Corporate Wellbeing program and support through our Employee Assistance Program.

Orange Aboriginal Medical Service (OAMS) is making a difference to the health of Aboriginal families and the wider community of Central Western NSW. Commencing in 2005 with only a handful of staff members, OAMS has now expanded across 5 locations, providing a wide range of services to the whole community. For further information

This is an Identified role under the Section 14d of the Anti-Discrimination Act 1977 and as such Aboriginality is an essential requirement of the role.

Aboriginal identified positions are developed where Aboriginal identity, cultural knowledge or connections are a genuine aspect of the role. Positions are specifically noted under the provisions of the NSW Anti-discrimination Act for Aboriginal people who meet the following criteria:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as such by the Aboriginal and/or Torres Strait Islander community.

How to Apply

Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role. You will need to specify in your cover letter confirmation of your Aboriginality.

Remuneration: $38.65 per hour + superannuation

You will be required to undertake and pass a Nationally Coordinated Criminal History Check, pre-employment wellness check (including drug and alcohol screening) and obtain an NSW Working with Children Check.

Closing Date: Tuesday 14th October 2025 at 11.59pm

Contact:

Chloe Navin - People & Workforce Lead