Procure to Pay Manager

Sodexo is a leading provider of operations, maintenance, and refurbishment services for non-process infrastructure, catering to clients in the mining and oil & gas sectors across Western Australia. We play a crucial role in supporting the resource sector by delivering high-quality catering, hospitality, and facilities maintenance services, ensuring seamless operations for our clients.

We are currently seeking a Procure to Pay (P2P) Manager to join our Finance Team This role will be responsible for leading the end-to-end P2P function, with a strategic focus on optimizing systems and processes following the recent implementation of Microsoft Dynamics 365 (D365) for FM business and broader ERP transformation. This role oversees both onshore and offshore teams, driving operational excellence, system utilization, and continuous improvement across procurement and accounts payable while fostering a high-performance culture across teams. Please note this role will be a hybrid full-time permanent position with adhoc site travel and adhoc interstate travel.  We are seeking applicants based in Western Australia or Melbourne.

Key Responsibilities

Systems Enhancement & ERP Optimization

• Lead post-implementation stabilization and enhancement of D365 for P2P processes.
• Identify and resolve system inefficiencies, configuration gaps, and user experience issues.
• Collaborate with IT and ERP support teams to implement automation, workflow improvements, and reporting enhancements.
• Act as the P2P systems SME, supporting integration between procurement, finance, and vendor management modules.
• Ensure data integrity and compliance across all P2P transactions.

Procure to Pay Operations

• Oversee the full P2P lifecycle: requisitioning, purchase order creation, goods receipt, invoice matching, and payment processing.
• Ensure adherence to procurement policies, financial controls, and audit requirements.
• Work closely with the Procurement and Supply Chain teams to ensure streamlined, compliant, and efficient vendor management.
• Advocate for greater utilization of preferred suppliers and contracted purchasing arrangements to maximize purchasing income and strategic sourcing benefits.
• Monitor and improve KPIs such as invoice cycle time, PO compliance, and payment accuracy.
• Manage vendor onboarding, master data governance, and supplier relationship protocols.
• Collaborate with stakeholders to resolve complex invoice and payment issues and ensure timely resolution.

Leadership of Onshore & Offshore Teams

• Lead and manage a geographically dispersed P2P team, including onshore staff and offshore service delivery partners.
• Set clear performance expectations, provide coaching, and foster a collaborative team culture.
• Facilitate regular communication and alignment between onshore and offshore teams to ensure consistent service delivery.
• Drive continuous improvement in offshore processes, focusing on quality, efficiency, and scalability.
• Conduct regular reviews of offshore performance metrics and implement corrective actions where needed.
• Champion knowledge sharing, training, and documentation to support offshore capability building.

Stakeholder Engagement & Strategic Leadership

• Partner with Finance, Procurement, IT, and external vendors to align P2P processes with business goals.
• Lead cross-functional workshops to gather feedback, prioritize enhancements, and drive adoption.
• Prepare and present reports on P2P performance, system utilization, and improvement initiatives to senior leadership.
• Support change management and user training across the organization.

Experience required to be successful in this role

• 7+ years' experience in P2P, Accounts Payable, or Procurement, with at least 3 years in a leadership role.
• Proven experience managing onshore and offshore teams in a shared services or global delivery model.
• Demonstrated ability to drive process improvement and change across diverse teams
• Strong background in ERP systems, particularly Microsoft Dynamics 365 (D365), including implementation and enhancement.
• Deep understanding of P2P processes, financial controls, and procurement best practices.
• Excellent leadership, stakeholder management, and communication skills.

This is an exciting opportunity to be part of a high-performing team within a global organization that is a leader in the operations, maintenance, and refurbishment of non-process infrastructure. If you're looking for a supportive, inclusive work environment that encourages growth and personal development, we encourage you to apply. Click "Apply" and submit your resume to join our dynamic team.