Airport Services Officer

Who is Alliance Airlines?

Alliance Airlines is Australia's leading fly in fly out aviation provider, serving mining, energy and government sectors. With over 1,500 staff, Alliance is unique in owning its entire fleet. Alliance is a leader in the 100-seat jet market, with over 70 aircraft in operation and annual revenues exceeding $600 million. Alliance holds top industry certifications including the International Air Transport Association's Operational Safety Audit and is a GOLD Status Basic Aviation Risk Standard (BARS) compliant operator. ASX listed and delivering world-class performance, we have operational bases in Brisbane, Rockhampton, Townsville, Cairns, Darwin, Perth and Adelaide.

What's the role on offer?

Based onsite at Olympic Dam Airport (not a FIFO role), this is an exciting opportunity to join our Ground Handling team as an Airport Services Officer. This role is responsible for ensuring safe, timely, and efficient ground handling and airport services for our customers. The successful candidate will work closely with the Airport Services Manager and actively comply with company safety and security standards. As an Airport Services Officer, your responsibilities will include but are not limited to:

• Check-in and customer service, including AVANTIK system setup, preflight editing, boarding, and disruption management.
• Aircraft ground handling, including receipt and dispatch, baggage and cargo handling, and ground communications.
• Ground service equipment operations, including safety checks, fueling, and fuel management (subject to training and approval).
• Flight administration, including manifest management, processing of go-show/no-show passengers, and document preparation.
• Compliance with safety, security, OH&S, and environmental regulations, including incident reporting and adherence to company policies.
• Assisting in training for new and existing staff (subject to approval) and supporting other airport bases as required.

What's in it for me?

• Novated Leasing for Employees – This enables you to bundle all your car running costs into one regular ongoing tax effective payment Get more money in your back pocket
• Salary Packaging – Another option to get more money into your back pocket
• Discounted Qantas Club memberships
• Discounted Hotels, Tours and Cruises - Qualify for discounts on just about every type of vacation you can imagine

Who we are looking for:

Our ideal candidate is within driving distance to Olympic Dam Airport and will have strong customer service skills, the ability to follow company policies, and a proactive, problem-solving attitude. We are seeking individuals who thrive in a team environment, manage time effectively, and are eager to contribute to the success of Alliance Airlines.

• Strong customer focus
• Ability to comprehend and apply company policies and procedures
• Computer literacy or ability to learn quickly
• Excellent communication skills
• Team-oriented mindset
• Strong time management and problem-solving skills
• Diligent lateral thinker with a 'can do' attitude

Does this sound like you?

If the sound of this role excites you and you have the skills, we're looking for we'd love to hear from you. Hit that Apply button and Ash will speak to you shortly.

At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.