HHS Support and Tenancy Worker

Housing and Homelessness (HHS) Support & Tenancy Worker (Hybrid Role)

Devonport (TAS)

Part Time Basis

• Competitive pay rate: $53.19/hr + super
• Access to NFP Salary Packaging & discounted membership at over 290 gyms/recreation centres
• Part Time Basis (3 days/week)
• Devonport location

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing, support, and tenancy services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

Are you passionate about social justice and committed to supporting people experiencing homelessness and housing insecurity? Wintringham is seeking a compassionate and proactive individual to join our Tasmanian team in a hybrid role. While mostly a direct support role, you will undertake some tenancy management tasks with the support of the southern tenancy team.

This is more than a job—it's a chance to be part of a movement that empowers older Australians who have experienced homelessness or are at risk of it. We work within the Housing Connect framework, delivering trauma-informed, person-centred care that respects individuality and promotes dignity.

As a housing and homelessness support worker, your responsibilities and duties will also include:

• Case management of referrals from housing connect and working in accordance with the Housing Connect system.
• Working with residents by linking and referring them into allied and clinical services and social and recreational activities.
• Ensuring clients and residents obtain access to Home Care Packages (HCP) and NDIS supports by providing referrals, service navigation and case management.
• Reviewing client file documentation across program areas to ensure the timely and accurate recording of information and monitor service delivery for quality.
• Responding to client feedback and complaints in line with Wintringham policy and procedures.
• Utilising relationships within sectors to assist access into other services and systems.

Tenancy tasks will be undertaken with the support of the southern tenancy team.

We are looking for candidates with the following:

• A tertiary qualification in Social Work, Certificate IV Community services, or Community Housing or experience working in the homelessness or relevant community services sector for at least 2 years
• Minimum 2 years experience working with vulnerable people and/or those requiring Aged Care, Mental Health services and allied health services and supports.
• A current Tasmanian drivers licence
• First Aid Certificate Level 2
• Experience as a support worker in homelessness or intensive case management services
• An understanding of the housing and homelessness service sector My Aged Care, NDIS and other relevant service systems
• Understanding of the Residential Tenancy Act, Tas and the ability to undertake tenancy related tasks.

This sounds great How do I apply?

For more information about the role, you can download a copy of the Position Description here

Applications can be directed to Lisa Roberts and submitted via our website.

Please upload your documents in PDF Format

Applications close on Wednesday 3rd of September 2025 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine as well as the 2025 Influenza Immunisation before commencing employment and must provide evidence.