Clinical Nurse Manager

Due to rapid growth, Nurse Next Door Newcastle  is seeking an experienced Registered Nurse to join our Leadership team as a Care Designer (Senior Clinical RN).

Why you will love joining the Nurse Next Door Team

You will enjoy a variety of work that includes both office work and connection with clients and employees. No day is the same

You love what you do, but are looking for a company who will truly Value You. Nurse Next Door is a Certified Great Place to Work You will enjoy working independently and autonomously, but you will also thrive off being part of a connected team.

You will love our communication and our Nurse Led Management Team. You will also love our 24/7 Care Services Centre who are also there to help you at any time of day or night

You will enjoy the challenge that the role brings you, and get excited about learning and development opportunities. You have strong work ethics and are always willing to put your hand up to help.

You will be joining a team that truly strives to make a difference every day

Why we (and our clients) will love you being part of our Team

You will dedicate yourself to fulfilling the Purpose and Core Values of Nurse Next Door every day in your work.

Our purpose is to Make Lives Better and we do this through our 4 core values

• Admire People (including you)
• WOW Customer Experience
• Find a Better Way
• Passionate About Making a Difference

You will have at least +5 years experience as an RN with advanced clinical skills and a kind nature, and are looking for an autonomous Leadership role where you can use your skills and experience to lead our team of Care Ambassadors (RN/EN). Current experience in the community sector including care coordination will be highly regarded, however hospital based acute care nursing skills will also be considered.

You have a reliable vehicle and current drivers licence, and are willing to travel to client homes in Newcastle, Lake Macquarie, Port Stephens and surrounding region.

You will have excellent communication skills and be courteous and responsive when we contact you.

You will be flexible, adaptable and excited to join our Leadership Team which involves working Monday- Friday with rotation of on-call evenings and weekends.

You have current experience in working with clients with complex physical needs.

You are a self led leader with the ability to take responsibility for your own behaviour and success, however you are coachable to the Nurse Next Door way. You are reliable, committed to your work, and have a 'can do' attitude every day

You have the following documentation:

• AHPRA Registration
• National Police Check (Aged Care/ Vulnerable Persons Sector)
• Working with Children Check (WWCC- for paid work)
• NDIS Worker Orientation Module Completion
• NDIS Worker Screener
• First Aid and CPR Certificate
• Qualifications

You must be passionate about Making a Difference (Essential Criteria)

As a Care Designer you are responsible for the day to day operations related to driving business results through client experience and caregiver management. You will drive growth through the following main duties and responsibilities:

• Conducts Caring Consults (intake)
• Assesses Clients with respect to physical, emotional and environmental needs and advises on Client care
• Provide leadership, coaching and mentoring to the Care Ambassador team
• Drives business interest by engaging in relationships with community leaders and professional organisations to establish long term relationships that will translate into word of mouth and professional referrals
• Develops, promotes and ensures high quality, innovative customer service
• Filling Vacant Visits
• Attending client homes to provide training and development to Caregivers
• Participating in client care initiatives
• Attending to Nursing client care (within scope of practice)
• Liaising with and responding to Caregiver concerns about their clients
• Communicating effectively with our Care Services Centre and the Care Ambassador/ Care Designer team
• Nurturing relationships with our Caregiver and client care teams
• Willingness to undertake and complete our mandatory internal e-learning and competency programs in the timeframe allocated to you
• You must be confident in detecting and reporting any concerns outside of your scope
• You must be willing to think outside the box and find those Gems that will make your clients life better
• The ability to work independently as well as in teams
• Effective and nurturing communication skills are essential and will form a large part of your success in the role
• High-level computer skills