Office & Sales Administration Officer (All-Rounder)

1 week ago

Sydney, New South Wales, Australia TSK Laboratory International Australia Pty Ltd Full time $80,000 - $120,000 per year
About Us:

We are a global medical device company specializing in high-quality injection needles and cannulas for medical and aesthetic applications. Our Australian subsidiary is in its early growth stage, and we are looking for a hands-on, versatile team member who can handle a mix of office administration, sales administration, customer support, and general support tasks.

Key Responsibilities:

Office Administration

  • Handle general office tasks such as answering calls, managing correspondence, and maintaining office supplies
  • Organize and file documents, both physical and digital
  • Liaise with service providers, suppliers, and couriers

Sales Administration

  • Explain product features and specifications to customers when requested, ensuring accurate and clear communication
  • Process customer orders accurately and promptly and input orders in ERP system
  • Prepare invoices and packing slip, pick and pack products, arrange shipments, and follow up with customers
  • Maintain customer and order records in our system
  • Maintain inventory control, ensuring accurate records of stock levels and order status.
  • Communicate with the contracted forwarder to arrange delivery of inventory
  • Place replenishment orders with our Japan team
  • Report daily and monthly sales figures to the Director
  • Update a global inventory report monthly.

General "All-Rounder" Support

  • Help with marketing activities, events, and exhibitions when required
  • Support any ad-hoc tasks or projects assigned by management

*This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job.  While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Requirements:
  • 3+ years of experience in sales administration.
  • Proficiency with ERP software (NetSuite, QuickBooks, or similar) and Microsoft Office tools (Excel, Word, etc.).
  • High attention to detail and ability to manage multiple tasks effectively.
  • Strong communication skills (written and verbal) and a professional manner
  • Problem-solving skills and ability to address customer inquiries or issues with a positive and professional approach.
  • Proactive, flexible, and able to work both independently and in a small team.
  • Ability to work collaboratively in a fast-paced environment.
Benefits:
  • Complimentary on-site parking
  • Access to excellent on-site facilities including a café, swimming pool, tennis court, and BBQ kitchen
  • Company New Years event(Fancy dinner with global colleagues)/ 2025: at Vancouver, 2024: at California 2023: at Tokyo

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