QSR Operations Support

6 days ago

Mount Gambier, South Australia OTR Full time $80,000 - $120,000 per year

Req #2507

Subway Mount Gambier Commercial Street East, 57 Commercial St East, Mt Gambier, South Australia, Australia

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Job description

Posted Tuesday, 23 September 2025, 9:30 am | Expires Friday, 17 October 2025, 8:29 am

OTR Group – OTR, Smokemart & GiftBox, Reddy Express

About the role

Reporting to the Operations Manager, you will be part of an iconic brand reinforcing your reputation as an Inspirational Retail Leader by running top-performing teams across multiple stores. You'll have an opportunity to play an important role in a successful and growing organisation that has a national footprint, where you will be working with passionate and talented colleagues and will be offered real career growth and a challenging, rewarding environment.

Sites managing

OTR Bordertown

OTR Kingston SE

OTR Naracoorte

OTR Millicent

OTR Whyalla Playford & Westland

OTR Mount Gambier Commercial Street & Lakes Village

Who we are

OTR Group (Viva Energy Retail), is part of the Viva Energy Group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Our network of more than 1,000 convenience locations around the country brings together Viva Energy's incredible national footprint of industry-leading innovation. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.

Your contributions

  • Lead and mentor OTR Site Managers to recruit, train and retain an exceptionally successful team culture amongst Team Members
  • Assist in the implementation of store business plans and ensure high visual merchandising standards are upheld.
  • Maintain and exceed KPI targets to ensure the customer service experience for our Guests is incomparable.
  • Conduct performance analysis of KPI's and take action to grow sales and improve store performance.
  • Prevent stock or cash losses through investigation and training of site-based employees.
  • Respond immediately to safety or security concerns raised at OTR sites in your area.
  • Protect and grow our brand as an ambassador across regional communities.

What we offer

  • Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
  • Access to exclusive staff benefits via our OTR App.
  • Access to our free and confidential Employee Assistance Program (EAP).

What we are looking for

  • Experience as a multi-site Area Manager in retail with a track record of great performance.
  • Recruitment and performance management experience.
  • Sound time management and organisational skills.
  • Outstanding people engagement skills and leadership.
  • Sound financial acumen and the ability to read and interpret P&L reports.
  • Full Driver's License.
  • National Police Clearance.
  • Tertiary or Certificate's qualifications in a relevant field will be highly regarded.

If you're ready to take the next step in your career and be a part of something extraordinary,Today

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