Medical Receptionist

24 hours ago

Bowral, Australia United Medical Services Full time

**Job Title**: Medical Receptionist - GP Clinic
**Location**: Bowral NSW

**Job Type**: [Full-time/Part-time]
**Reports To**: Practice Manager / GP Principle

**Job Summary**:
We are looking for a warm, professional, and highly organized Medical Receptionist to join our newly established General Practice clinic. As a newer and currently quieter clinic, this role offers a unique opportunity to grow with the practice from the ground up. You'll enjoy a calm and supportive environment while helping us build strong relationships with our growing patient base.

**Key Responsibilities**:

- As a newer clinic, the patient load is currently lighter, allowing for a more relaxed pace and time to settle into the role.
- Greet patients and visitors warmly and professionally, both in-person and over the phone
- Manage appointment scheduling, rescheduling, and reminders via phone and online systems
- Register new patients and update existing patient information in the clinic's EMR system
- Verify Medicare and private insurance details and handle billing processes
- Process patient payments, issue receipts, and balance daily transactions
- Liaise with GPs, nurses, and allied health professionals to coordinate patient care
- Maintain confidentiality and adhere to all privacy and health regulations (HIPAA / local equivalents)
- Keep the reception area tidy and welcoming at all times
- Support administrative tasks such as ordering office supplies and preparing reports as needed

**Qualifications & Skills**:

- Previous experience in a GP clinic or medical setting preferred
- Proficiency in medical software (e.g., Best Practice)
- Strong understanding of Medicare billing processes and private health insurance
- Excellent communication and customer service skills
- Ability to multitask in a busy, fast-paced environment
- High attention to detail and strong organizational skills
- Reliable, punctual, and able to work independently and as part of a team
- Working knowledge of Microsoft Office Suite

**Working Conditions**:

- Based at the front desk in a busy GP clinic environment
- Standard working hours may include early mornings, evenings, or weekends depending on the clinic schedule
- Must be comfortable interacting with patients of all ages and backgrounds

**Job Types**: Full-time, Part-time

Pay: $25.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 14/04/2025

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