Medical Receptionist/administrator

1 week ago

Bowral, Australia Walker St General Practice Full time

**_We aim to inspire & empower our community to achieve their peak health._**
- We strive to provide quality service.
- We pursue excellence and efficiency every day.
- We invite collaboration and teamwork.
- We care about our community.
- **Medical Receptionist/Administrator**

**About The Role**

The Casual Medical Receptionist/Administrator role on offer is 15-20 hours per week, with flexibility for more hours. More detail will be provided at the interview.

You will work collaboratively with your team colleagues and the Practice Manager to provide reception and administrative support to doctors, nurses, and most importantly the patients. Your day will include a variety of tasks including:

- Manage patient check-in and check-out procedures including payments
- Schedule patient appointments
- End of Day duties including banking reconciliation
- Liaise with third parties such as Work Cover Insurance and Lawyers
- Other administrative duties as requested by the Practice Manager

**About You**

As the first point of contact, you will play a crucial role in setting the tone of the patient experience. Your warm greeting, welcoming smile and efficient, attentive service will reassure our patients they are in the best of hands.

To be considered for the role you must have:

- Proven reception or administrative experience (medical reception and knowledge of Medicare billing highly regarded)
- Exceptional customer service and communication skills
- Ability to prioritise and manage competing tasks effectively
- Attention to detail
- Ability to maintain patient confidentiality and privacy
- A positive and sensible approach with a genuine desire to assist
- Willingness to be positive and collaborative
- Demonstrated computer literacy is essential and knowledge of Best Practice and the Google suite of tools will be highly regarded

**Why Walker Street?**
- Close-knit, supportive team
- Attractive hourly rate
- On the job training
- Employment Security

**Expected hours**:15-20+ per week, including rostered Saturdays
- Only shortlisted applicants will be contacted.**Employer questions**-
Which of the following statements best describes your right to work in Australia?
-How many years’ experience do you have as a medical receptionist?
-Do you have experience in administration?
-Do you have customer service experience?
-Which of the following medical practice management software do you have experience with?
-How many years’ experience do you have as a receptionist?

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