1 ServiceNow Software Engineer

2 days ago


Canberra, ACT, Australia 936b529f-09dc-44da-b7f4-7304bad91b4b Full time $80,000 - $120,000 per year

We are seeking an enthusiastic ServiceNow Developer to join a multi-disciplinary delivery team supporting Indigo, the election systems modernisation program within a Federal Government Department. You will support and actively contribute to the development and administration of the ServiceNow platform. This role includes the design and implementation of both custom and out-of-the-box solutions on the ServiceNow platform to meet business needs.

Work location:  Applicants will preferably perform the role in Canberra or Brisbane. Applicants in other locations will be considered at the discretion of the Hiring Manager.

Contract length: 12 months

Work arrangement: Hybrid

Clearance: Minimum Baseline required

Key duties and responsibilities

· Develop ServiceNow solutions including scripting, configuration, integrations, and customisations.

· Collaborate with business analysts, user researchers and service designers to understand business requirements and translate them into iterative prototypes through to the development of final working solutions.

· Maintain and enhance existing ServiceNow applications and modules.

· Provide advanced technical support for ServiceNow by troubleshooting, implementing bug fixes and root cause analysis.

· Ensure system stability and performance by performing regular maintenance and upgrades.

· Work in accordance with agile principles and practices including participation in agile ceremonies.

· Document all technical designs, specifications, and knowledge transfer materials.

· Collaborate with IT and business teams to develop best practices for ServiceNow development.

Please feel free to reach out to Sabrina for further discussion on or or email on Please quote SW as reference for all the communications.



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