Operations Manager

• Attractive Salary | Company Car + Phone | Employee Benefits
• Leadership Role | Operations Manager | Growing Business | Essential Service
• High Performing & Agile Environment | Strong Customer Service Focus

Everybody knows a JJ's Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300

We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THE ROLE

We are seeking an enthusiastic and highly capable
Operations Manager
to help lead our team based across the Gold Coast.

You will have a sense of urgency, be a natural people leader, with a customer focus and the ability to see the bigger picture, set objectives, and deliver results. You will be an excellent communicator; able to establish goals and then support your team to achieve them.

In this role you will manage the relationship between operations and our customers.

KEY RESPONSIBILITIES

• Manage all functions across the site with 50+ employees
• Plan for and react to change
• Engage. lead and develop the team, and see it through
• Deliver the overall branch strategy
• Drive ongoing improvement initiatives
• Ensure a high-level safety and customer service culture
• Support and motivate the sales team to achieve growth targets
• Ensure compliance with all policies, legal and regulatory requirements

ABOUT YOU

• Fantastic at employee engagement You are a people leader by nature, and enjoy interacting with your team
• Experience working in a similar role
• Enjoy getting your hands dirty and leading from the front
• KPI and customer-focused with the ability to perform under pressure
• The ability to prioritise, think laterally and make things happen
• Experience in Transport/Logistics/Mobile Service industry
• Be an approachable and supportive leader
• Continuous improvement focused
• Well-developed people and time management skills
• Demonstrate the ability to be a quick learner in a fast-paced and varied role
• Strong work ethic, integrity, honesty and commitment
• Ability to learn new internal programs and technology
• Be proactive and strive to upskill
• A commitment to achieving customer service of the highest standard
• Hold or be willing to attain a HR class license

BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

• Leadership opportunity, within a growing Australian-owned business
• Attractive Salary + Car + Phone
• Career development and growth opportunities
• On-site parking | Full-time, permanent role
• Health-fund discounts
• Corporate Health and Fitness Program - Fitness Passport
• Salary sacrificing and novated leasing
• Banking partnerships – including financial, budgeting and mortgage advice
• Discounts at over 100 retailers (including groceries and fuel)
• Car servicing, parts and accessories discounts – plus new car discounts
• The stability of a national, Australian family owned with over 90 years' experience

NEXT STEPS

Interested applicants should
APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to:

ABOUT THE COMPANY

Established in 1932, JJ's Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia's largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we're passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee.

No agencies please, we've got this one covered Unsolicited communication will result in the forfeiture of any engagement or partnership.