Service Manager

1 week ago

Rupanyup Victoria, Australia Emmetts Full time $90,000 - $120,000 per year

Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia's largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us

Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming

We're seeking an experienced Service Manager to lead the Service Department at our Rupyanup branch. This is a diverse, hands-on leadership role where you'll be responsible for:

  • Driving team performance and fostering an inclusive, supportive culture
  • Building strong customer relationships and acting as a key escalation point
  • Overseeing day-to-day workshop operations while implementing process improvements to support growth

Ideal for leaders from the Automotive, Truck, Mining, or Agricultural sectors, this role offers the opportunity to shape a department and make a lasting impact in a thriving regional branch. As the original Emmetts location, Rupanyup holds a proud history and is home to a supportive, inclusive culture and a dedicated, skilled service team.

What We Offer

  • Attractive Package: Competitive salary with incentive scheme, company car, phone, and laptop
  • Relocation Support: Assistance available for those moving to join our team
  • Career Growth: Defined pathways and genuine opportunities across our 15 branches in VIC & SA
  • Premium Brands: Work with industry leaders including John Deere and STIHL
  • Flexibility & Balance: Family-first policies including flexible hours, purchased leave, and paid parental leave
  • Training & Development: Access to John Deere University, technical training, and internal leadership programs
  • Strong Support: Dedicated service coordinators, modern workshops, and a collaborative team environment
  • Health & Wellbeing: "Healthy Workmates" program, free confidential counselling (EAP), and active social clubs
  • Extra Perks: Discounted uniforms, salary sacrifice options, and a values-driven culture

What You'll Bring

  • Proven experience leading teams in a trade or service environment ideally with a Heavy Diesel qualification or equivalent experience
  • Strong customer service focus and relationship-building skills
  • Excellent organisational and time management ability
  • Problem-solving mindset with a knack for practical solutions
  • Current Australian driver's licence and unrestricted working rights in Australia

Interested?

To apply, visit For a confidential discussion, contact Rebecca Rickell, Recruitment Lead, on or via

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