Service Manager
1 day ago
Location: Lilydale, VIC
Yarra Valley Nissan is a proud, family-owned dealership located in Lilydale. With award-winning customer service standards, we are dedicated to delivering exceptional experiences for our customers and fostering a supportive, career-focused environment for our team.
We are now seeking an experienced Service Manager to lead our Service Department. This is a hands-on leadership role managing a busy team and a workshop, writing 20-25 repair orders per day.
The Role
As our Service Manager, you will be responsible for:
- Leading and motivating a team (headcount 10)
- Driving productivity and efficiency across the workshop.
- Maintaining the highest levels of customer satisfaction.
- Overseeing day-to-day service operations, including planning, workflow management, and staff development.
- Building strong relationships with both customers and workshop staff.
About You
We're looking for someone who is:
- An experienced Service Manager or a strong 2IC ready to step up.
- Experienced in the automotive industry (essential).
- Skilled in Microsoft Office and dealership management systems such as Pentana (EraPower).
- A natural leader with excellent problem-solving, time management, and communication skills.
- Self-motivated, organised, and detail-oriented.
What's on Offer
- Base salary plus commissions and bonuses inline with role
- A fully maintained company vehicle.
- Ongoing manufacturer training and support.
- The chance to take the reins of a high-performing team in a supportive, family-owned dealership environment.
Ready to take the wheel of your next opportunity?
Apply now with your resume and a short cover letter telling us why you'd be a great fit for Yarra Valley Nissan.
Automotive Talent, our people partner for this role, will contact suitable candidates to discuss next steps.
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